I did a search here on this problem and came up with this
http://forums.sideimagingsoft.com/index.php?topic=3112.msg17890#msg17890which is almost exactly the problem I just discovered.
My unit 997 c SI (bought it new) is 5 years old. Yes it's registered at HB. The left card slot doesn't work - the unit says "no sd card found" when I try a screen shot. The Right slot has just decided to not let the card go all the way in. It has to be sticking out about 1/4" in order to have the unit see it.
This is the first problem that I have ever had with it in any way. Tried different cards, tried re-loading updates, but am convinced that it is a card reader problem.
Here is the thing - I'm good with electronics and I'm NOT good with sending this thing to HB and getting a big bill to repair it.
However, if I open it up and attempt to find the problem and fix it - and it goes south on me - will HB support decide that since I tried - they won't.
Has anyone opened their 997 and cleaned, repaired, or anything to their card slots?
Any advice is appreciated.
Thanks in advance
Russ.