Author Topic: SD Card Slot issue on 898  (Read 13735 times)

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Offline WeekendHOOKER

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SD Card Slot issue on 898
« on: May 28, 2012, 04:27:39 PM »
First off Hello to everyone here....

I have just purchased a 898c SI Unit and have added a Navionics Platinum chip and SD Card to my arsenal for saving pictures/waypoints. Problem I'm having is that my unit seems to only read off the Navionics Chip when its installed in the right slot farthest from the screen. With the SD Card in the left slot at the same time it will not recognize the SD Card and asks if I want to save the waypoint to the Navionics Chip. I then switch the cards and lose all Navionics Function. I'm thinking that my left card slot is not operational....? Any known issues?


Offline Roddy

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Re: SD Card Slot issue on 898
« Reply #1 on: May 28, 2012, 09:19:13 PM »
Welcome, Try formatting the SD Card and reinstall it.

I have allways installed the NAV card in the left slot and the SD Card in the right slot.
Try it and let us know the outcome.

Good luck and enjoy!

Roddy
« Last Edit: May 30, 2012, 07:59:29 AM by Roddy »
Scan,Scan and Rescan Roddy

Offline WeekendHOOKER

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Re: SD Card Slot issue on 898
« Reply #2 on: May 29, 2012, 10:18:08 AM »
Ill try it....but the book says that either slot should work/read the Navionics or SD. Thanks....

Offline sonar2000

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Re: SD Card Slot issue on 898
« Reply #3 on: May 29, 2012, 10:24:50 AM »
You might check the card lock tab on the card. I have had this get stuck in the middle and cause some funny writing issues..
Chuck

Offline WeekendHOOKER

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Re: SD Card Slot issue on 898
« Reply #4 on: May 29, 2012, 07:39:38 PM »
I think its the Bird ... I'm going to call HB tomorrow and see what they say. :(

Offline ITGEEK

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Re: SD Card Slot issue on 898
« Reply #5 on: May 30, 2012, 04:19:06 AM »
Also,
On your Chart menu, set chart select to auto.
That way, the system can figure out where the map card is.
It may be hard coded now to "Right Chart Card".

Offline George

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Re: SD Card Slot issue on 898
« Reply #6 on: May 30, 2012, 05:59:07 AM »
Yesterday I went out with a new HB unit and used a new 8 gb San Disk card that I had, and could not record on it, took out the card from my other unit and it recorded ok, so the issue was the 8 gb card. 

I reformatted the card to Fat32 format and the card now works.  This is a mini card with an adapter.

George
« Last Edit: May 30, 2012, 11:43:38 AM by George »

Offline WeekendHOOKER

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Re: SD Card Slot issue on 898
« Reply #7 on: May 30, 2012, 10:42:04 AM »
I reformatted the card ... 8GB SD ... I will power on the unit and check to make sure my card settings are on auto. Thanks guys.... Ill post a report a little later.

Offline LocDown

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Re: SD Card Slot issue on 898
« Reply #8 on: May 30, 2012, 07:02:41 PM »
check your map card slot settings. It might be set to right side.

Offline WeekendHOOKER

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Re: SD Card Slot issue on 898
« Reply #9 on: May 30, 2012, 10:34:07 PM »
 :(... No such luck! The graph is set to auto for charts. I install the Navionics into the right slot and it recognizes it. With the 8GB SD Card in the left slot it will not give the option of a left card (Not recognizing it)..... The left card slot allows the SD card to seat deeper into the reader?????? I think something internal is broke???? When I install the Navionics into the left slot it will not recognize it and with the SD card in the right slot at the same time it will only give me the option of Auto on the reader choice..... Not seeing either???? Man this really erks me. How does Humminbird do warranty work as far as shipping goes???

Offline ITGEEK

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Re: SD Card Slot issue on 898
« Reply #10 on: May 31, 2012, 06:41:45 AM »
Call Humminbird customer service and tell them you need to send your unit
back.
Ask them for a pre-paid shipping lable.  It shouldn't cost you anything
to send the unit to them.

Offline WeekendHOOKER

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Re: SD Card Slot issue on 898
« Reply #11 on: May 31, 2012, 04:08:02 PM »
I'm shipping it in but all I got was a ticket number to reference and their address....no free shipping label?????????

Offline sonar2000

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Re: SD Card Slot issue on 898
« Reply #12 on: May 31, 2012, 04:48:13 PM »
 Did you ask them for a label?
Sometimes you have to ask for that.
Chuck

Offline WeekendHOOKER

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Re: SD Card Slot issue on 898
« Reply #13 on: June 04, 2012, 06:31:14 AM »
Wow... called into HB and asked for a shipping label and the lady wasn't helpful at all. All of the great hype of HB Customer Service ...... really??? Takes 45 minutes to get someone on the phone..and then you ask a question..looooong pause with a "Uh, OK?" Then silence..... LOL
Ill send it in today.

Offline sonar2000

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Re: SD Card Slot issue on 898
« Reply #14 on: June 04, 2012, 06:36:23 AM »
Sometimes it is great sometimes it is not so good. depends on the service rep.
sometimes you might have to ask for a manager or supervisor..

Be persistent but be considerate and nice.

HB deals iwth a lot of issues. some with product problems and some with customer induced problems.
Chuck

Offline ITGEEK

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Re: SD Card Slot issue on 898
« Reply #15 on: June 04, 2012, 06:39:13 AM »
You have to understand too, that the fishing season is
in full bore now.
Bass fisherman who have problems with their units, and have a tournament
coming up, will be persistant to get their stuff fixed quick.

I'm sure HB customer service is very, very busy right now.

Offline Bob B

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Re: SD Card Slot issue on 898
« Reply #16 on: June 04, 2012, 03:49:51 PM »
Greg has always said that Monday AM is a very busy time....could be you got hit with a busy Monday.
**Looking for the one that makes it all worthwhile**

Offline WeekendHOOKER

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Re: SD Card Slot issue on 898
« Reply #17 on: June 04, 2012, 05:52:46 PM »
No... Humminbird couldn't afford it. $55.00 for insurance and proper padding in the box. Good Lord UPS is pricey!!! If the turnaround time is 4 days like stated then ill be happy with it. $1500.00 for a unit and the first time I try to use the 2 SD Card slots it craps.....not a warm fuzzy!

Offline WeekendHOOKER

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Re: SD Card Slot issue on 898
« Reply #18 on: June 05, 2012, 11:19:25 PM »
Oh NO! I shipped my Navionics Platinum Chip and the 8g SD Card with the unit.....freaking left them in the card slots!!! Hopefully I can get in touch with HB first thing and have them look out for my cards.

Offline sonar2000

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Re: SD Card Slot issue on 898
« Reply #19 on: June 06, 2012, 05:45:51 AM »
I would 1. call and 2. send email.
HB is pretty good with this but things can get misplaced in the repair take apart and reassembly.
Definately have a conversation. Best is to follow that up with email as a document of the call..
dont wait. do it now..
Chuck
« Last Edit: June 06, 2012, 08:44:06 AM by sonar2000 »

Offline LocDown

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Re: SD Card Slot issue on 898
« Reply #20 on: June 06, 2012, 06:38:22 AM »
Sometimes i have card issues with it not seating properly so i just cut me off a small piece of paper and wedge it on the side opposite the contact pins

Offline sonar2000

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Re: SD Card Slot issue on 898
« Reply #21 on: June 06, 2012, 08:47:34 AM »
Lockdown. Good Point.
I wonder if some of the issues with nav and maps could be the card is not seating good and the bouncing of the boat causes the card to detach and then reattach thus causing a reload of information. I think the map display is paged from the card and not loaded all the way...
You might be on to somnething here..

Chuck

Offline WeekendHOOKER

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Re: SD Card Slot issue on 898
« Reply #22 on: June 06, 2012, 03:00:01 PM »
I called and told them about my cards and was told not to worry....sent a email also.

Offline sonar2000

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Re: SD Card Slot issue on 898
« Reply #23 on: June 06, 2012, 03:58:41 PM »
I called and told them about my cards and was told not to worry....sent a email also.

What does not worry mean? are they going to absorb the cost and fix or are you not to worry about the problem..

Chuck

Offline LocDown

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Re: SD Card Slot issue on 898
« Reply #24 on: June 06, 2012, 05:58:39 PM »
he accidentally sent the map card and sd card with the unit. ..

Offline Gattlin

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Re: SD Card Slot issue on 898
« Reply #25 on: June 06, 2012, 08:08:47 PM »
 I was having issues with my 898 "Turned out direct rewiring to the battery solved that prob" and sent it in b/4 warranty ran out and low and behold my map card was in it. Thankfully it came back right where I left it. And sense it was in late winter I didn't notice until the unit came back:)
Just one last cast.

Offline WeekendHOOKER

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Re: SD Card Slot issue on 898
« Reply #26 on: June 06, 2012, 08:13:40 PM »
What does not worry mean? are they going to absorb the cost and fix or are you not to worry about the problem..

Chuck

Sorry... The HB REP said for me Not to worry about leaving my Navionics Chip in the Unit. He would make sure it got sent back. Fingers are crossed!

Offline sonar2000

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Re: SD Card Slot issue on 898
« Reply #27 on: June 07, 2012, 06:31:36 AM »
WH...I think you may be ok.  Unless someone has a bad day you will most likely see you cards back. They are pretty good about taking care of what is sent in..

Chuck

Offline WeekendHOOKER

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Re: SD Card Slot issue on 898
« Reply #28 on: June 07, 2012, 10:44:25 PM »
My Bird is on its way back to NC as I type :-) .... Hopefully with $220.00 worth of chips still I stalled!

Offline WeekendHOOKER

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Re: SD Card Slot issue on 898
« Reply #29 on: July 08, 2012, 06:55:39 PM »
 ;D ... Just to let everyone know I did get my unit back and both cards were installed. The unit is working fine now and is allowing me to take snap shots and video. I did notice that on my SI screen after the update was done to my unit the only read outs I can get on my SI-ONLY screen is the water depth and temp...? Any ideas? I noticed this right off the bat when I used my graph for the first time after I got it back. I have tried to go into the menu section and turn ON the functions that I wanted but they will not show. I now have to scroll back to a regular 2D Sonar or GPS page to get my speed so that I can set my sroll speed right......  :P

Offline ITGEEK

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Re: SD Card Slot issue on 898
« Reply #30 on: July 09, 2012, 10:01:29 AM »
You can select what's shown on each screen.
If the software version has changed on your unit, it probably wiped out
your custom settings.

Under your set-up menu, go to select readouts.


Offline Moose1am

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Re: SD Card Slot issue on 898
« Reply #31 on: July 09, 2012, 10:17:22 AM »
The problem is that when you put a card into the slot reader and try to close the card reader's door the cards can pop back out under the door.  This is probably why you were not seeing the card on the unit.  Sometimes you have to be very careful closing the door so at not to have the door touch the card while closing the door.  If you barely touch the card with the door it can pop out again. 
 
I've had this problem almost every time I open up the card readers door and try to put the door back on an lock it shut.  So be careful and know that if your cards not working or not showing up it's probably not pushed in all the way.  Open the door and make sure the card is seated again and then carefully reclose the door again.  Keep repeating this until you card is recognized. 
And the SI only showing two data sets is do to changes in the software. They probably updated to the new 4.180  software for you.  There is a menu item that will allow you to see more of the left side of the SI screen by only showing two data items on the left side of the screen.  I'm not sure which menu that's on but you can find it if you look around. Or Perhaps someone else can chime in here and tell you where it's located on the menu.  Probaby under the Sonar Tab somewhere
Regards,

Moose1am

Offline WeekendHOOKER

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Re: SD Card Slot issue on 898
« Reply #32 on: July 09, 2012, 03:58:52 PM »
LOL.. I was looking at my images last night and realized that the information bar is up top screen now.... No issues... LOL

Offline Humminbird_Greg

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Re: SD Card Slot issue on 898
« Reply #33 on: July 11, 2012, 09:53:43 AM »
The problem is that when you put a card into the slot reader and try to close the card reader's door the cards can pop back out under the door.  This is probably why you were not seeing the card on the unit.  Sometimes you have to be very careful closing the door so at not to have the door touch the card while closing the door.  If you barely touch the card with the door it can pop out again. 
 
I've had this problem almost every time I open up the card readers door and try to put the door back on an lock it shut.  So be careful and know that if your cards not working or not showing up it's probably not pushed in all the way.  Open the door and make sure the card is seated again and then carefully reclose the door again.  Keep repeating this until you card is recognized. 
And the SI only showing two data sets is do to changes in the software. They probably updated to the new 4.180  software for you.  There is a menu item that will allow you to see more of the left side of the SI screen by only showing two data items on the left side of the screen.  I'm not sure which menu that's on but you can find it if you look around. Or Perhaps someone else can chime in here and tell you where it's located on the menu.  Probaby under the Sonar Tab somewhere


That would be the SI Readouts menu Moose1am.  Set it to “On” if you want to see more than just the water depth and temperature.

Greg Walters at Humminbird
gwalters@johnsonoutdoors.com

Offline Moose1am

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Re: SD Card Slot issue on 898
« Reply #34 on: July 11, 2012, 04:23:06 PM »
Thanks Greg. I knew I could count on you
Regards,

Moose1am

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Re: SD Card Slot issue on 898
« Reply #35 on: July 12, 2012, 08:42:48 AM »
I had to look that up in an operations manual top get the menu name correct!  ::)

Greg Walters at Humminbird
gwalters@johnsonoutdoors.com


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