Author Topic: SD card slot problem on my 997  (Read 3712 times)

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Offline werethefugowee

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SD card slot problem on my 997
« on: August 24, 2013, 09:45:31 AM »
I did a search here on this problem and came up with this http://forums.sideimagingsoft.com/index.php?topic=3112.msg17890#msg17890
which is almost exactly the problem I just discovered.

My unit 997 c SI (bought it new) is 5 years old. Yes it's registered at HB. The left card slot doesn't work - the unit says "no sd card found" when I try a screen shot. The Right slot has just decided to not let the card go all the way in. It has to be sticking out about 1/4" in order to have the unit see it.

This is the first problem that I have ever had with it in any way. Tried different cards, tried re-loading updates, but am convinced that it is a card reader problem.

Here is the thing - I'm good with electronics and I'm NOT good with sending this thing to HB and getting a big bill to repair it.

However, if I open it up and attempt to find the problem and fix it - and it goes south on me - will HB support decide that since I tried - they won't.

Has anyone opened their 997 and cleaned, repaired, or anything to their card slots?

Any advice is appreciated.

Thanks in advance
Russ.


Offline werethefugowee

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Re: SD card slot problem on my 997
« Reply #1 on: August 24, 2013, 12:28:09 PM »
Couple more things. I know that it's out of warranty and HB is not liable to repair it in any way. No problem there at all.

I just hate to send it in if this is an easy problem to fix - like dirt or corrosion.

Thanks again.

Offline LocDown

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Re: SD card slot problem on my 997
« Reply #2 on: August 25, 2013, 10:46:44 AM »
Does your left card slot not work completely or just intermittently? Have you tried my trick? Insert the SD card and maybe wedge a small piece of thick stock paper to ensure good contact against the card/reader pins.

Offline werethefugowee

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Re: SD card slot problem on my 997
« Reply #3 on: August 25, 2013, 01:30:49 PM »
Was that your post I referenced? Good post. No I didn't try the card trick but I will. The left slot doesn't see a card but I haven't tried the card trick there either.

Did you ever get your repaired or is the card trick still working great?

I will try it. Thanks

Offline LocDown

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Re: SD card slot problem on my 997
« Reply #4 on: August 25, 2013, 02:18:57 PM »
I had the slots repaired which costed me ~250 and it didn't really fix anything. I still "shim" my cards to make sure it makes good contact.

Offline werethefugowee

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Re: SD card slot problem on my 997
« Reply #5 on: August 25, 2013, 04:05:29 PM »
Thanks. Apparently it's not a frequent problem.

Offline werethefugowee

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Re: SD card slot problem on my 997
« Reply #6 on: August 30, 2013, 05:36:53 AM »
Locdown I tried the card trick and it worked on the right slot. The left slot still doesn't work but one slot is good enough for me.

Thanks again.
Russ

Offline LocDown

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Re: SD card slot problem on my 997
« Reply #7 on: September 01, 2013, 05:06:49 PM »
No problem. Glad i could be of help.

Offline lcookie

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Re: SD card slot problem on my 997
« Reply #8 on: September 08, 2013, 07:00:56 PM »
Post like this is part of what makes this site so awesome.  I ran into this exact problem (left card slot) on the water today and was thinking to myself I hope there is an easy fix as my unit is out of warranty.  I put a piece of card stock on the outside of the slot, insert the card, and reader works again.  Just saved me 200 plus bucks.  I have some ideas to make the fix more permanent but for the near future I am going to let sleeping dogs lie.  I use a micro sd card so I will just take that out of the adapter when I need to retrieve the data.  Thanks again LocDown!!!!!

Offline LocDown

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Re: SD card slot problem on my 997
« Reply #9 on: September 08, 2013, 10:33:07 PM »
Glad to be of cheap help.


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