Author Topic: Autochart Pro Crashes updating Zero Line Card  (Read 2175 times)

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Offline reso

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Autochart Pro Crashes updating Zero Line Card
« on: September 11, 2017, 03:12:20 AM »
Hi Guys,

Bought online from HB, the AC Pro software and the zero line Card for the region Europe.
When I generate a map with the AC Pro software, everything works flawless, BUT when updating the Zero Line Card, I get a window showing a green progress bar and the after a few seconds it says Windows has encounterd a problem an needs to Close AC Pro..See Screenshot.

I reinstalled win10 from scratch, I reinstalled AC Pro several times and cleaned the registry, but the problem persists, HB support haven't gotten to solve it yet.

Any ideas?
Could it be that the AC PRO from HB is a USA version and that is has problems writing to Non US Zero Line cards ? Seems weird since I bought and downloaded  the softwarere both from HB.


The Zero Line card has the LkMaster folder untouched and seems ok, AC Live records to it while on the water.


Any ideas?

Thanks,

Reso



Offline D S

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Re: Autochart Pro Crashes updating Zero Line Card
« Reply #1 on: September 17, 2017, 05:40:30 PM »
try changing the map size in settings general to a smaller setting might help if you have an older slower PC
stgr

Offline reso

  • Jr. Member
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  • Joined: Mar 2009
  • Posts: 31
  • Unit(s): Matrix 37, 997 CSI,Helix 12 Chirp
  • Software: latest
  • Accessories: interlink, high accuracy gps,360 TM
Re: Autochart Pro Crashes updating Zero Line Card
« Reply #2 on: September 18, 2017, 09:34:23 PM »
hb suggested a new download. possible corrupted download. And it worked, no more crashes when downloading latest zero line card.
happy charting now!


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