Topic: Update 5.32 Down Imaging Issue

[jgollihar]

Installed 5.32 update. Everything seems to work except down imaging. All it will do is flash. Has anyone else who has installed the update had this issue?

[RGecy]

I would reinstall the previous software and see if its fixed, then do the new update again.

Make sure you power on the unit (before you insert the sd card), restore the defaults, then insert the sd card with the update on it and follow the steps.  When it powers down and comes back on, restore the defaults again.

Robert

[sonar2000]

Which unit do you have?

Be sure to follow Robert's advice..

Chuck

[jgollihar]

Robert, I had already tried that, and the problem continues. I have discovered that the problem only occurs if the sensitivity setting is set on AUTO. If I put the sensitivity setting for the down and side scan on anything other than AUTO, the unit will work just fine.
ANY SUGGESTIONS?
My unit is a 2010.. 1197

[sss_floripa]

I reported this defect in February 11, 2011, 06:27:17 AM
Also reported to Humminbird suport that responded did not identify this defect.
I am awaiting a solution....

After upgrading my 1197cx SI (manufactured in 2010/09/10) to the new 5.320 version of the screen freezes down imaging.

Defect occurs in MODE SIMULATOR
Down Sensitivity AUTO
Screen 100% Down Imaging

I checked the error only occurs with Down Sensitivity AUTOMATIC.

Returned to previous version (4.950) and it works perfectly Down Imaging.

[RGecy]

No, not sure what else to do.  Try calling HB and see what they have to say. 

Robert

[sss_floripa]

----- Original Message -----
From: service@humminbird.com
To:
Sent: Wednesday, February 16, 2011 5:11 PM
Subject: RE: Contact Us


Dear Sir,

Thank you for contacting Humminbird. We appreciate your interest in our products.
We have not encountered any problems at this time.
We have given your information to our engineering dept to see if we can duplicate the problems that you noted.
At this time we suggest to use the 4.95 software.


If we can assist you further on this subject or any other Humminbird related questions please feel free email us again or contact our Customer Resource Center at 1-800-633-1468 to speak with a Customer Service Representative. Our hours are Monday thru Friday 8:00 a.m. to 4:30 p.m. and Wednesday 8:30 a.m. to 4:30 p.m.

Good Boating and Fishing!
Willette

[MonteSS]

I would use manual settings for now.

....Bill

[Humminbird_Greg]

Like MonteSS suggested: use manual settings for now until the Engineers can figure out what is going on and come out with a fix for this through another software release.