Author Topic: Helix 10 SI Mega Chirp G2N, SI screen resolution  (Read 326 times)

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Offline Dusty-Pants

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Helix 10 SI Mega Chirp G2N, SI screen resolution
« on: November 24, 2019, 07:46:02 PM »
Hi,

I have a pair of these and something happened to the one at the console. With side imaging views the resolution (as I call it) is terrible. Unless there is very big structure I cannot detect anything is there. I swapped heads and it seems to the just the one head that is a problem. Display looks good on other views. I tried factory reset and no improvement.

Any thoughts??

Regards,


Offline rnvinc

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Re: Helix 10 SI Mega Chirp G2N, SI screen resolution
« Reply #1 on: November 24, 2019, 10:45:05 PM »
You have already performed the basic tests of Restore Defaults and swapping head units  ...

Time to call HB  ...

1-800-633-1468

Rickie

Offline Dusty-Pants

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Re: Helix 10 SI Mega Chirp G2N, SI screen resolution
« Reply #2 on: November 25, 2019, 06:50:20 AM »
That's what I was thinking but was hoping otherwise. Thanks for verifying, will call today.


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