Author Topic: Helix 5 wont power up?  (Read 191 times)

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Offline fishcall

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  • Location: Charleston, SC
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Helix 5 wont power up?
« on: January 02, 2019, 09:56:50 PM »
if I get 12.5 volts at Helix plug and unit won't power on, then it has to be a problem with the unit, correct? Is there any other test that I should try?

The unit has always restarted when cranking the engine (very annoying! since I crank up several times per day). Then recently went black on me and wouldn't come back on. I then rewired pos directly to battery contact on Battery On/Off switch and neg directly to the battery. I have a 3amp fuse on positive close to battery. Helix 5 came on just fine. Then I put the power pole down and the Helix 5 unit just lost power. I checked the fuse and wiring, all fine. Then put volt meter on the 2 pins in the plug to unit and got 12.5 volts so only thing I think it could be is a bad unit?


Offline rnvinc

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Re: Helix 5 wont power up?
« Reply #1 on: January 02, 2019, 10:07:48 PM »
Is there someone that you could try your unit on their boat - or try their unit on your boat  ...??

Rickie

Offline fishcall

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Re: Helix 5 wont power up?
« Reply #2 on: January 02, 2019, 10:09:50 PM »
I don't know anyone else with same unit

Offline rnvinc

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  • Software: Dependent on whim
  • Accessories: AS GRHA, AS GPS HS, LowBird LSS 1 & 2
Re: Helix 5 wont power up?
« Reply #3 on: January 02, 2019, 10:12:39 PM »
HB would most likely ask if you could try a different battery (even tho your metered test seems OK)  ...

So you might think about that before calling  ...

1-800-633-1468

Rickie


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