Author Topic: 997 can't read the right depth (Read 15541 times)

sylvain n · « **on:** June 19, 2012, 05:15:12 PM »

hi i got a 997 c si and never be able to worked fine install new braket on the jackplate and still do the same i put it on my freind bass boat is with a 997 like mine put mine on is boat and do the samething the unit can't read the right depht ex: we setting still in 17 feets and the unit said 226 and change every second 300 90 200 etc.... and have no fish id worked and problem with the si imaging sometime work sometime and something freeze so i need big help my unit is in line with interlink and my 798 si work fine on my bow

Roddy · « **Reply #1 on:** June 19, 2012, 07:29:52 PM »

sylvain n, post a few pix of your install on the boat and a few screen shots would help. Roddy

sylvain n · « **Reply #2 on:** June 19, 2012, 09:26:40 PM »

pretty basic buy a transsaver braquette for the 997 for jackplate transducer on jackplate and 997 on ram plus antena puck for gps thaht's it so what is the problem

Roddy · « **Reply #3 on:** June 20, 2012, 03:29:00 AM »

Sorry

sylvain n · « **Reply #4 on:** June 20, 2012, 10:47:52 AM »

no body can't help me!!!!!

ITGEEK · « **Reply #5 on:** June 20, 2012, 11:04:18 AM »

Sometimes erratic depth readings are because of interference.
You haven't put up any pictures, so it's hard to help you.

If you do not have this already, get yourself a separate battery, just
for the sonar(s).
Hook it up and then see if the problems go away.

Humminbird_Greg · « **Reply #6 on:** June 20, 2012, 12:21:48 PM »

If your 997 unit is doing this on someone else’s boat (if I understood you right) that has a correctly working 997 unit; than the problem is in the 997 unit itself and it will need to be sent into a Service Center to be tested and repaired. Contact your local Humminbird dealer for the location of the nearest Service Center.

sylvain n · « **Reply #7 on:** June 20, 2012, 03:06:33 PM »

thank's greg yes i try it on my freind boat he run the same unit and mine don't work on his boat

Bob B · « **Reply #8 on:** June 20, 2012, 08:02:31 PM »

Greg's right it has to be something in your unit.....have you tried resetting the software to default values in case you have a software setting that is causing you issues?

sylvain n · « **Reply #9 on:** June 20, 2012, 10:01:16 PM »

yes i did and i just update to 6.300 nd put the noise filter to max and take the auto depht off i put 100 feets max depht will see saturday on water what happen

another problem i just download the update for my 798c si on my sd card and try to do the update and nothing !!!! put the reset default turn the unit on and put the sd card the unit can't read the card wht wrong?

sylvain n · « **Reply #10 on:** June 20, 2012, 10:18:44 PM »

ho yea forgot to tell you th 798 is a 4.960 version want to update to 6.350 version but on the hb site they said version 6.350 but when i download is 4.960 the same i got

sonar2000 · « **Reply #11 on:** June 21, 2012, 08:36:10 AM »

Reformat your sd card and download the latest code. (it is avsilable here also)
Make sure your update card has only the new update and only 1 .bin file on the card. I would not have any other files on it either. You can work on waypoints uploads later..

Chuck

sylvain n · « **Reply #12 on:** June 21, 2012, 11:19:23 AM »

ok thank's i search here and don't find the update for 798 ci si could you give me the link please

Humminbird_Greg · « **Reply #13 on:** June 21, 2012, 12:12:00 PM »

The current software for a 798ci Si unit is 6.300
If the file you downloaded was 6.350 than it is the wrong file for your 798ci Si unit. You need to only try loading the correct software update file that was made for your specific unit.

I checked the download area of the web site and the 6.300 software update is not loaded on there yet. You should go to the Humminbird web site and download it from your Humminbird account.

sonar2000 · « **Reply #14 on:** June 21, 2012, 12:13:45 PM »

Greg, I will check back on the downloads, I thought we were current.

Chuck

sonar2000 · « **Reply #15 on:** June 21, 2012, 12:18:02 PM »

Greg, I checked the 798 on your site and did not see any 6.xxx downloads..Is that not under the 798ci. if so where is it?
Chuck

Humminbird_Greg · « **Reply #16 on:** June 21, 2012, 12:24:15 PM »

Quote from: sonar2000 on June 21, 2012, 12:13:45 PM

Greg, I will check back on the downloads, I thought we were current.

Chuck

Chuck,
There have been software releases for many units over the last month or so with new ones showing up every week. I tried to e-mail you a list of the current software versions I have for the domestic units, but it got bounced back and said the e-mail address does not exist. So will try and send it to you in a pm or e-mail through the web site.

sylvain n · « **Reply #17 on:** June 21, 2012, 12:39:47 PM »

ok greg when i go to humminbird site to my acount and on my unit 798ci si said version 6.350 realese date 06/11/2012

sonar2000 · « **Reply #18 on:** June 21, 2012, 01:03:00 PM »

OK, got your PM. I dont have a 798 ci si. only the ci hd, ci and c.

they all show 4.3.3

can you bigfile me a 6.3 for the ci si and I will put it on the site..
Chuck

Humminbird_Greg · « **Reply #19 on:** June 21, 2012, 01:04:04 PM »

Do you have a 798ci Si (domestic) model or a 798cXi Si (international) model?
I don’t keep up with the international model units – way too many models and software versions to keep up with those and the domestic versions as well.

Humminbird_Greg · « **Reply #20 on:** June 21, 2012, 01:05:59 PM »

Quote from: sonar2000 on June 21, 2012, 01:03:00 PM

OK, got your PM. I dont have a 798 ci si. only the ci hd, ci and c.

they all show 4.3.3

can you bigfile me a 6.3 for the ci si and I will put it on the site..
Chuck

Chuck,
4.3.3 is the HumminbirdPC software version. I can BigFile you the 6.300 software for the 798ci Si unit but will have to get a good e-mail address. Will send a message through the web site so we can take this offline.

sonar2000 · « **Reply #21 on:** June 21, 2012, 01:06:50 PM »

OK
Chuck

sylvain n · « **Reply #22 on:** June 21, 2012, 01:58:31 PM »

i got international modele

sonar2000 · « **Reply #23 on:** June 21, 2012, 02:21:06 PM »

I put the 6.300 for the 798 ci si on the downloads. It is for the USA models.
If someone has the international model version (6.350) and can big file it to me I will put it on the downloads..
chuck

*****Greg, I had clicked the wrong tab and got the HBPC list. Thanks for the bigfile..******
Your web site is correct

You are correct on the list. it is a nightmare trying to keep up with all the releases..We will keep on trying though..

Humminbird_Greg · « **Reply #24 on:** June 21, 2012, 04:22:54 PM »

Quote from: sylvain n on June 21, 2012, 01:58:31 PM

i got international modele

Had to dig a bit to look it up but the 6.350 software is the correct one for the 798cXi Si model units.

sonar2000 · « **Reply #25 on:** June 21, 2012, 06:43:30 PM »

I had a promise of the 6.350 software. If I get it I will create an international in the downloads.
798cXi si.....
Chuck

sylvain n · « **Reply #26 on:** June 21, 2012, 07:21:39 PM »

i sent it to you chuck and greg my update from canada 997update is the 6.300 and 798 ci si is 6.350 on humminbird site for my unit i upload the 6.300 in my 997

sonar2000 · « **Reply #27 on:** June 22, 2012, 08:08:40 AM »

OK I have the update in the long name format. (4486e139e5e849d4bdbd36a0bec8e9b0.bin) I will file it under the 798cXi si catagory as 6.350
You guys help keep me straight on the unit types and release so the update (download) section will be correrct.
We have not filed the international versions but if you all help I will try to get those added.
Let me know if this is not correct. Chuck

We probably hijacked the depth part of this thread so maybe we can get back to the original post..

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Author Topic: 997 can't read the right depth (Read 15541 times)

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