Author Topic: Helix 7 SI G2N not updating  (Read 350 times)

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Offline Nim713

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  • Joined: Nov 2017
  • Location: Michigan
  • Posts: 8
  • Unit(s): Helix 7 DI G2N, Helix 5 Si 859ci HD
  • Accessories: Humminbird 5 port hub, I pilot link
Helix 7 SI G2N not updating
« on: June 11, 2019, 11:20:02 PM »
I recently received a Helix 7 SI gps g2n and the software version is 1.6. When I try to update to 2.0 it says updating software but just reboots and it still has the 1.6 version. Do I need to update to 1.9 before the 2.0?


Offline ezfishn

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  • Joined: Jun 2013
  • Location: CA
  • Posts: 76
  • Unit(s): H12 SI, H10 SI, 1198, 998 HDSI
  • Software: 1.64,1.64,6.74,6.74
  • Accessories: Ultrex Ipilot/Link, Ethernet Sw
Re: Helix 7 SI G2N not updating
« Reply #1 on: June 12, 2019, 01:19:57 PM »
Have you confirmed that you clicked the correct model on the Humminbird website?  The G2 and G2N models are next to each other and is sometimes an issue.  The saved file name should include G2N in it.  Should not have to update to 1.9 before 2.0 version. 

Offline Nim713

  • Newbie
  • *
  • Joined: Nov 2017
  • Location: Michigan
  • Posts: 8
  • Unit(s): Helix 7 DI G2N, Helix 5 Si 859ci HD
  • Accessories: Humminbird 5 port hub, I pilot link
Re: Helix 7 SI G2N not updating
« Reply #2 on: June 12, 2019, 08:11:27 PM »
Yeah, I was definitely installing the right version.  I even downloaded it again to a different card and no success.

Offline ezfishn

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  • Joined: Jun 2013
  • Location: CA
  • Posts: 76
  • Unit(s): H12 SI, H10 SI, 1198, 998 HDSI
  • Software: 1.64,1.64,6.74,6.74
  • Accessories: Ultrex Ipilot/Link, Ethernet Sw
Re: Helix 7 SI G2N not updating
« Reply #3 on: June 13, 2019, 01:29:06 PM »
Although not necessary, if you have the software prior to 2.0, then you can update to it to verify it will update and then try with the 2.0 again.  If that doesn't work, then probably should contact HB.  (be sure to reset defaults before and after updates)

Offline Nim713

  • Newbie
  • *
  • Joined: Nov 2017
  • Location: Michigan
  • Posts: 8
  • Unit(s): Helix 7 DI G2N, Helix 5 Si 859ci HD
  • Accessories: Humminbird 5 port hub, I pilot link
Re: Helix 7 SI G2N not updating
« Reply #4 on: June 16, 2019, 11:36:38 PM »
Is there anywhere I can find the 1.9 update. Humminbird just has the 2.0.

Offline ezfishn

  • Jr. Member
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  • Joined: Jun 2013
  • Location: CA
  • Posts: 76
  • Unit(s): H12 SI, H10 SI, 1198, 998 HDSI
  • Software: 1.64,1.64,6.74,6.74
  • Accessories: Ultrex Ipilot/Link, Ethernet Sw
Re: Helix 7 SI G2N not updating
« Reply #5 on: June 17, 2019, 10:41:56 AM »
If you haven't saved any of the prior versions, then maybe someone could send it to you.  If not, then should contact HB about the problem with updating with 2.0.  Sometimes they will send you a prior version if there is a known problem with the current software update.


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