Author Topic: Reset Autochart License  (Read 69 times)

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Offline emerles

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Reset Autochart License
« on: February 13, 2019, 03:34:24 AM »
I bought a Helix 7 and Autochart Pro some month ago.
I installed Autochart on my desktop computer and on my laptop in a VMware.
Now my desktop crashed and I bought a new desktop PC.

How can we reset the license from my crashed PC to my new PC.
I adressed this topic already to Humminbird via contact form on the homepage, but there was no answer.

Also I would like to transfer my second license from the VMware directly to my laptop.

What do I have to do?

Best regards

Wolfgang


Online rbdavis3591

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Re: Reset Autochart License
« Reply #1 on: February 13, 2019, 10:17:08 AM »
When I had this same problem I contactied Humminbird through their contact form but it did take a couple of days (submitted on a Sunday and response received on Wednesday) before they responded and changed their system to allow me to reinstall AutoChart Pro.

To install on a second device you should be able to deactivate that license on the VMware and then reinstall it again but I would check with Humminbird to verify.

Offline emerles

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Re: Reset Autochart License
« Reply #2 on: February 13, 2019, 01:40:05 PM »
Thanks for your quick answer.
Ok, I will wait for the response of Humminbird.


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