Topic: HumminBirdPC not launching

[muskietim]

While trying to start HumminbirdPC V4.4.6 the following message is displayed. I have uninstalled and reinstalled the program but it still gives the same message. This is on a Windows 7 Home Premium system.  Anyone have any ideas?

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   HumminbirdPC.exe
  Application Version:   0.0.0.0
  Application Timestamp:   4650b8ed
  Fault Module Name:   HumminbirdPC.exe
  Fault Module Version:   0.0.0.0
  Fault Module Timestamp:   4650b8ed
  Exception Code:   c0000005
  Exception Offset:   00018561
  OS Version:   6.1.7601.2.1.0.768.3
  Locale ID:   1033
  Additional Information 1:   0a9e
  Additional Information 2:   0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:   0a9e
  Additional Information 4:   0a9e372d3b4ad19135b953a78882e789

[rnvinc]

Prerequisite:
A PC-compatible computer running Windows 95 or higher
At least one USB port or serial port
Java version 6 update 26 at a minimum

Are you running a high enough Java as indicated above ... ??

Rickie

[muskietim]

I checked and am running Java version 8.0510 so should be good there.

[rnvinc]

Try removing the program again ...

Then download HBPC from your HB account again ... But download the .exe application to your Desktop 1st ... (with the "Save As" command at the prompt) ...

Then run the .exe installer from the Desktop icon ...
-------

There are several hits on Google about Humminbird PC and Windows 7 ...

Rickie

[muskietim]

Rickie thanks for the ideas. Unfortunately none of them worked. Searched Google also and nothing there either. Guess I will have to run it on another computer. This worked before I had to reinstall the laptop so maybe there is something else missing. I installed the latest Java so that is not it. I usually use Chrome so even tried downloading HumminBirdPC.exe via Internet Explorer and reinstalling but, the same error displayed. 

[rnvinc]

It may be a good idea to call HB and see if they have other reports of this ...

Their CRC people are supposed to be versed in HBPC also ...

1-800-633-1468

Rickie

[muskietim]

Finally got it to work. Followed these steps
Took an old version of the software (3.2.2) off a different PC onto a flash drive.
Shut off the anti virus software on the laptop
Installed the software
Ran the program and it worked
Turned the anti virus software back on
Ran program again it and it worked

So not sure if it was shutting off the anti virus software or the older version but it is working now. So as they say "If it ain't broke don't fix it"

.   

[rnvinc]

Have you tried installing the new version with the anti-virus disabled ... ??

Maybe that's the key ...??

Rickie