Author Topic: Solix startup issues  (Read 532 times)

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Offline Boiler55

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  • Unit(s): Solix 10
Solix startup issues
« on: July 07, 2018, 01:35:17 PM »
New to the page so thanks for adding me! Just picked up a new solix 10. Hooked it up... ( wired directly to battery) powered up fine. Wife wanted to see what it looked like sink ran he simulator mode for a few minutes and then reset it to normal operation. Now it will cycle the bird logo and then the screen goes dark and doesnít reach the home screen.  Has anyone encountered this or heard of this happening??? Iím at a loss... tested power at the unit ... 13.2 volts. Really killing me after dropping the dough. Any help is appreciated!


Offline rnvinc

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Re: Solix startup issues
« Reply #1 on: July 08, 2018, 04:54:15 PM »
It might be a good idea to have the battery load tested  ... These units are very susceptible to gremlins WI have low or dirty power  ...

Then call HB  ...

1-800-633-1468

Rickie

Offline Boiler55

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Re: Solix startup issues
« Reply #2 on: July 09, 2018, 10:06:41 AM »
Thanks for the input. I called HB today to find out if there was anything else that could be taken care of on my end. They didnít even flip through the script and told
Me to send it in.  So itís on its way back. Iíll let you know what the issue ends up being.


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