Author Topic: Helix 9 SI GPS missing Autochart Live?  (Read 675 times)

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Offline braunjo

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Helix 9 SI GPS missing Autochart Live?
« on: June 26, 2018, 12:01:51 PM »
I bought a Helix 9 SI GPS back in 2016 and have tried a few times to get Autochart Live to work but have not had any luck.  I finally had time this last weekend to dive into it more and noticed that in the menus, all references are just "AutoChart" and not "AutoChart Live"....every video and picture that I have found of the menu's online include Live.

Am I missing something, or does my Helix (which says Autochart Live on the box) not actually have Live?  As I understand it, Live is standard on all 9 SI GPS models.

I have tried many many times to turn on AutoChart in the menu's and have gone through all the settings multiple times, but nothing ever shows up on the map and the top right corner always says "No Chart".

I do not have a Zero Lines card yet, but was going to test it out with the 8 hours included recording before I buy the card.

Has anyone else run into this issue?

Thanks


Offline rnvinc

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Re: Helix 9 SI GPS missing Autochart Live?
« Reply #1 on: June 27, 2018, 02:51:49 PM »
Have you adjusted the Transparency setting in the AutoChart Live Menu  ...??

Rickie

Offline braunjo

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Re: Helix 9 SI GPS missing Autochart Live?
« Reply #2 on: June 27, 2018, 03:03:23 PM »
I have tried both ends of the transparency bar as well as the middle and all give the same result.

Offline rnvinc

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Re: Helix 9 SI GPS missing Autochart Live?
« Reply #3 on: June 28, 2018, 05:57:37 AM »
Try Restore Defaults under the Setup tab  ...

If that doesn't work - call HB  ...

1-800-633-1468

Rickie

Offline Sawyer

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Re: Helix 9 SI GPS missing Autochart Live?
« Reply #4 on: June 28, 2018, 08:33:53 PM »
I agree with Rickie if you have a Helix 9 G2?
New boat... rigging & learning.

Offline braunjo

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Re: Helix 9 SI GPS missing Autochart Live?
« Reply #5 on: July 09, 2018, 05:30:30 AM »
I tried restore defaults and without any luck. 

Is it possible that since I live in Canada, there are no charts available pre-loaded on the unit?  I fish on one of the more popular lakes in Western Canada, so I do find it hard to believe that chart info wouldn't be included. 

I did find this download on the Humminbird website and will try it next to see if I can get a chart loaded.  Software Update - Basemap for HELIX 9, 10 and 12 G2 and G2N v 1.51

If I am reading the manual correctly, a chart needs to be loaded and displayed before AutoChart will work...and since the top right corner of the unit says no chart when I am in map view, I think this could solve the issue?

Offline braunjo

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Re: Helix 9 SI GPS missing Autochart Live?
« Reply #6 on: August 07, 2018, 01:14:31 AM »
Just a follow up if anyone else ever has this issue and finds this thread.  The Helix did not come loaded with a basemap (was listed as 0.000 on the unit.)  I downloaded the free basemap off of the Humminbird website and loaded it up on the unit and AutoChart started working immediately.  It also showed all my recorded data from when AutoChart had been turned on previously while testing things out.

Offline rnvinc

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Re: Helix 9 SI GPS missing Autochart Live?
« Reply #7 on: August 07, 2018, 07:30:50 PM »
Just a follow up if anyone else ever has this issue and finds this thread.  The Helix did not come loaded with a basemap (was listed as 0.000 on the unit.)  I downloaded the free basemap off of the Humminbird website and loaded it up on the unit and AutoChart started working immediately.  It also showed all my recorded data from when AutoChart had been turned on previously while testing things out.

Thank you for updating this thread  ... It could definitely help someone in the future  ...

Rickie


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