Author Topic: Helix 5 CHIRP GPS DI G2 restarting after a few seconds from boot  (Read 158 times)

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Offline Rihlea Valentin

  • Newbie
  • *
  • Joined: Jun 2018
  • location: Romania
  • Posts: 2
  • Unit(s): Helix 5 CHIRP DI GPS G2
  • Software: 1.540
  • Accessories: The included transducer
Hey guys! This week I bought an Humminbird Helix 5 chirp di gps g2 from Amazon and it came with the 1.540 version of software, that version only had feet and fathom as depth units so I decided to update the software to 1.640 following the Humminbird.com provided steps. The first time I tried to update the software the sonar rebooted, then, a pop-up appeared asking me the asking me if I wanted to update the software to 1.640 (I had already been through those steps) so I entered the sonar menu and encrypted the micro-SD card, after that, I tried again,  but this time, a couple seconds after starting up, it said "SHUTTING DOWN..." and it shut down and started again, then it keept doing this until I plugged it out. After plugging it back in, it kept doing the boot-shut down cycle continuously. At this point, the only things the sonar does are booting and shutting down after a couple seconds, then it boots again, without pressing the power button. Any ideas of what could I do? :-\ :-\ :-\


Offline rnvinc

  • Hero Member
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  • Joined: Nov 2009
  • location: Western KY
  • Posts: 3346
  • Unit(s): 1197c SI Combo, Onix 8ci SI Combo
  • Software: Dependent on whim
  • Accessories: AS GRHA, AS GPS HS, LowBird LSS 1 & 2
Re: Helix 5 CHIRP GPS DI G2 restarting after a few seconds from boot
« Reply #1 on: June 27, 2018, 06:55:05 AM »
Remove any SD cards and see if the unit will stay powered on long enough to get to the Restore Defaults under the Setup tab  ...

Also make sure to have good power to the unit  ... A low or weak battery can cause all kinds of gremlins  ...

HB can also help  ...

1-800-633-1468

Rickie

Offline Rihlea Valentin

  • Newbie
  • *
  • Joined: Jun 2018
  • location: Romania
  • Posts: 2
  • Unit(s): Helix 5 CHIRP DI GPS G2
  • Software: 1.540
  • Accessories: The included transducer
Re: Helix 5 CHIRP GPS DI G2 restarting after a few seconds from boot
« Reply #2 on: June 27, 2018, 02:18:40 PM »
I already tried both powering it up without the SD card in and getting in contact with the Hb support, I'll have it sent to the service centre..


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