Author Topic: Problem Capturing Images on Helix 10  (Read 1571 times)

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Offline LocoD

  • Jr. Member
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  • Joined: Feb 2011
  • Location: East. AL
  • Posts: 26
  • Unit(s): 798ci HD SI Combo
  • Software: 6.610
Problem Capturing Images on Helix 10
« on: March 18, 2017, 09:17:19 AM »
Need a little help here. In the past I have never had any problems capturing images on both my Helix 10 SI and my Helix 10 DI. All of a sudden I cannot capture images on either unit. There are 4G SD cards in both units and the "screen snapshot waypoint" setting is "on" in the accessory menu. Current software is 1.35 in both units.
What am I missing ?


Offline FishSeeker

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  • Joined: Dec 2011
  • Location: Temecula, CA
  • Posts: 29
  • Unit(s): Gen 1 Helix 12 Si & 10 SI
  • Software: 1.9
  • Accessories: Ulterra 80
Re: Problem Capturing Images on Helix 10
« Reply #1 on: March 18, 2017, 11:14:05 AM »
I'm no expert, but I think the new SW update changed the screen capturing process requiring you to press and HOLD the Mark button to both mark a waypoint AND create a screen shot.  Just pressing and releasing the MARK button quickly will only create a waypoint.  At least that's the way it works on my Helix 12.  Could this be your problem?  Hope this helps.

Offline LocoD

  • Jr. Member
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  • Joined: Feb 2011
  • Location: East. AL
  • Posts: 26
  • Unit(s): 798ci HD SI Combo
  • Software: 6.610
Re: Problem Capturing Images on Helix 10
« Reply #2 on: March 19, 2017, 12:40:49 PM »
Thanks FishSeeker. You are correct. I should have read the 1.35 update .


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