Author Topic: 1197 upgrade problem  (Read 4440 times)

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Offline fishingho

  • fishingho
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  • Location: dyersburg, tennessee
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1197 upgrade problem
« on: November 20, 2010, 05:28:34 PM »
doneloaded program, went thru screen notes, got to red screen where it says do not touch, after that, said it was upgraded,,,,,now it says loading,,,,,,,,,,,,,,,,,,, on a black screen,,,,,,,,,,,,,,,after 30 minutes,,,,still shows ,,loading.
wont power down, or nothing           
help        whats wrong ??????????????????????
fishingho


Offline stillbear

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  • Unit(s): 997c SI - 1198 c SI - HDS-10
  • Software: 5.840 5.700- 4.0
  • Accessories: Barometer ,GRHA , 8gb 30 mb/ extreme III
Re: 1197 upgrade problem
« Reply #1 on: November 20, 2010, 07:08:47 PM »
Before you started the update did you restore factory defaults?
 You need to do another update !

 Turn your PC on Hook your unit up, turn the unit on, and leave it on. Restore factory
defaults. Go to updates answer yes an no start update when it is done Restore factory
defaults again . You should be good to go. Gary :) :) :)
« Last Edit: November 20, 2010, 07:53:31 PM by stillbear »

Offline fishingho

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Re: 1197 upgrade problem
« Reply #2 on: November 20, 2010, 08:48:41 PM »
thanks for replying,,,,yes i did restore defaults before down loading..            your saying hook unit to my p.c.???    how do i do that?   i downloaded upgrade to sd card,,,took card out to unit in boat when i attepmted upgrade.              how do i hook 1197 to my pc?
fishingho

Offline stillbear

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  • Joined: Nov 2009
  • Location: Decatur,Il.
  • Posts: 479
  • Stillbear
  • Unit(s): 997c SI - 1198 c SI - HDS-10
  • Software: 5.840 5.700- 4.0
  • Accessories: Barometer ,GRHA , 8gb 30 mb/ extreme III
Re: 1197 upgrade problem
« Reply #3 on: November 20, 2010, 11:53:01 PM »
You can update your 1197 from your pc or the card like you are doing. The 1197
might not like the card you are using.I use a small gig extreme 111 SD card  for
my updates.I would try a new download on a different SD card and try updating again.
   Gary

Offline stillbear

  • Sr. Member
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  • Joined: Nov 2009
  • Location: Decatur,Il.
  • Posts: 479
  • Stillbear
  • Unit(s): 997c SI - 1198 c SI - HDS-10
  • Software: 5.840 5.700- 4.0
  • Accessories: Barometer ,GRHA , 8gb 30 mb/ extreme III
Re: 1197 upgrade problem
« Reply #4 on: November 21, 2010, 12:05:05 AM »
FishinHO you might need to do this I used it one time it worked fine . Follow it
to the T.  I ordered a cable from HB to hook my HB to my PC.HOPE this helps.
   Gary   http://forums.sideimagingsoft.com/index.php?topic=661.0             
« Last Edit: November 21, 2010, 12:06:07 AM by stillbear »

Offline Jolly Roger

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Re: 1197 upgrade problem
« Reply #5 on: November 21, 2010, 01:51:50 AM »
YES,......
WE SCAN!

Offline Trophycats

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Re: 1197 upgrade problem
« Reply #6 on: November 21, 2010, 06:00:35 AM »
Chuck, don't know why yours wouldnt work.  Mine worked fine and you did it exactly as you should, I should know.  I was on the phone with you lol.

Harry great post/info

Chuck hope that solves your problem.  Give me a shout today, I am headed to the river. ;D

Offline fishingho

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Re: 1197 upgrade problem
« Reply #7 on: November 28, 2010, 07:26:07 PM »
Ok,,,I ordered and recieved both the aspc2 and usb adapter,,,,went thru the "bootstraping" process,,,got to step #7 where im on #9-program,,,hit the view button to initiate the program sequence of the unit,,,,unit does not recognize.,,and failure shows up,,,,,re tried 4 times, with no success,   HELP,,,i dont know what to do now,,,
fishingho

Offline Jolly Roger

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  • Location: Germany, Lake Constance
  • Posts: 801
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  • Software: latest (mostly)
  • Accessories: AS GR50, custom towfish and: A boat!!
Re: 1197 upgrade problem
« Reply #8 on: November 29, 2010, 08:35:46 AM »
finshingho,

Did you press the View button FIRMLY and did you hold it for a while?

If you connect the unit with your PC and start HumminbirdPC, does the unit tap show up on the left of your screen?
If not, maybe the usb hub isn't recognized be HumminbirdPC.

Hope this helps!

Regards / Harry
YES,......
WE SCAN!

Offline Trophycats

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Re: 1197 upgrade problem
« Reply #9 on: November 30, 2010, 06:56:17 AM »
I think Chuck tried everything in the world to get his 1197 to work, to no avail.  I got a call from him yesterday, and he said that he called Humminbird, to see how much it would cost to send the unit back to them and have it fixed.

Humminbird's customer service informed him to send the unit back, and they would fix it and install the new updates on it, for NO CHARGE.  They said some units just didnt like to take the updates.  So basically it is going to cost him just the shipping.

Now that is what I call SERVICE.  It doesn't get any better than that.  Just one more reason for me to always use a Humminbird.

Chuck, give me a shout when you are ready to hit the water, we are long overdue.


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