Author Topic: scrolling freezes, recording doesnt work  (Read 4300 times)

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Offline Piscivorous Pike

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  • Joined: Apr 2009
  • Location: SW Desert
  • Posts: 23
  • <; )}}}}>< I fish therfore I am...
  • Unit(s): 798CI
  • Software: 4.620
  • Accessories: weathersense, voltage regulator
scrolling freezes, recording doesnt work
« on: May 10, 2010, 11:17:32 PM »
After down view update, the scroll speed slows down and eventually freezes and takes one or two sometimes three complete disconnect boots to get it going again.

The recording does not work, except in demo. I get one icon that is identified and subsequent icons started after the reboots do not get named, assigned as a waypoint. The recording if there is anything thre does not play back. Does not have any files that any of the soft ware on the computer can recognize either.

What do I do now?
 :-[
<; )}}}}>< I fish therefore I am...


Offline RGecy

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  • Location: Beaufort, SC
  • Posts: 1981
    • SideImagingSoft.com
  • Unit(s): 1197c SI, 997c SI & 785c2
  • Software: 4.950 & 4.510
  • Accessories: Interlink & GRHA
Re: scrolling freezes, recording doesnt work
« Reply #1 on: May 11, 2010, 12:14:15 AM »
I would re-install the previous update, then do a fresh install of the new one.  Make sure you restore the defaults before and after performing the update.

Recommended Steps:
Power on Unit,
Restore the defaults,
Insert the SD card with update on it,
follow the prompts,
after the update is complete and the unit reboots remove the SD card,
restore the defaults again!

Do this each time you perform an update.

See if that helps and let me know if you have any issues,

Robert
Humminbird Guru and Forum Administrator

Offline Piscivorous Pike

  • Jr. Member
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  • Joined: Apr 2009
  • Location: SW Desert
  • Posts: 23
  • <; )}}}}>< I fish therfore I am...
  • Unit(s): 798CI
  • Software: 4.620
  • Accessories: weathersense, voltage regulator
Re: scrolling freezes, recording doesnt work
« Reply #2 on: May 11, 2010, 07:50:26 PM »
That was an exercise in futility.  Now I am spending an hour reprogramming my preferences.  I use the customization.  I am computer literate and it shows in that I fool with every setting I can tweak, I do tweak. 

I first introduced the 3.0.26 update, it did nothing; then the 4.780 update and a balloon appeared and stated it was already installed and it did nothing. 

Those were the only prompts.  I guess there is no way to force the install.

Currently I am on a fishing trip, going home Saturday.  Any changes will not be tested in real water until Sept. likely after this Friday.


Thanks for trying to help.  I will contact the factory, factually I did but did not hear back yet.  Since this is an update problem I would believe it should be a warranty issue.  Other wise it is about a year old now.
<; )}}}}>< I fish therefore I am...

Offline RGecy

  • Administrator
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  • Joined: Mar 2009
  • Location: Beaufort, SC
  • Posts: 1981
    • SideImagingSoft.com
  • Unit(s): 1197c SI, 997c SI & 785c2
  • Software: 4.950 & 4.510
  • Accessories: Interlink & GRHA
Re: scrolling freezes, recording doesnt work
« Reply #3 on: May 11, 2010, 10:03:32 PM »
It sounds like you are confusing a few things.  You make mention of the 3.0.26 update, but that has to do with Humminbird PC. 

You would need to put the 4.700 update on the SD card to return the unit to the previous update.  Follow all the steps above, then put the 4.780 update back on the SD card (remove 4.700) and again follow the steps.

Here are the downloads http://forums.sideimagingsoft.com/index.php?action=downloads;cat=8

Hope that helps.

Robert
Humminbird Guru and Forum Administrator

Offline Piscivorous Pike

  • Jr. Member
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  • Joined: Apr 2009
  • Location: SW Desert
  • Posts: 23
  • <; )}}}}>< I fish therfore I am...
  • Unit(s): 798CI
  • Software: 4.620
  • Accessories: weathersense, voltage regulator
Re: scrolling freezes, recording doesnt work
« Reply #4 on: May 12, 2010, 12:20:20 AM »
Thank you!  I knew you could bail me out.  I will do that after fishing tomorrow.   I do not have the updates labeled and I did confuse that.  I saved them all fortunately, but since they may be corrupted I will down load all again.   
<; )}}}}>< I fish therefore I am...

Offline RGecy

  • Administrator
  • *
  • Joined: Mar 2009
  • Location: Beaufort, SC
  • Posts: 1981
    • SideImagingSoft.com
  • Unit(s): 1197c SI, 997c SI & 785c2
  • Software: 4.950 & 4.510
  • Accessories: Interlink & GRHA
Re: scrolling freezes, recording doesnt work
« Reply #5 on: May 12, 2010, 08:51:40 AM »
Your welcome.  Let me know if you run in to any issues.

Robert
Humminbird Guru and Forum Administrator

Offline Piscivorous Pike

  • Jr. Member
  • **
  • Joined: Apr 2009
  • Location: SW Desert
  • Posts: 23
  • <; )}}}}>< I fish therfore I am...
  • Unit(s): 798CI
  • Software: 4.620
  • Accessories: weathersense, voltage regulator
Re: scrolling freezes, recording doesnt work
« Reply #6 on: May 12, 2010, 08:43:54 PM »
Your welcome.  Let me know if you run in to any issues.

Robert

Almost snaffu'ed myself!  My cheap Chinese SD cards lost the card locks and were now write protected, as I mention I am on a trip and do not have my computing junk with me for the most part, no extra SD cards.  Looked like a drive into civilization to buy a couple SD cards tonight but found a micro card in a camera and an adapter.  Downloaded the files to the camera memory and then did a two step install, 4.7 then 4.7.80 .  Looks like the install went very smooth.

Now I am headed out to the boat to set it up.  Got weather sense and water speed wheels to work with there I don't have on the bench.

Tomorrow I again am on the hunt for Pike, will test it.
<; )}}}}>< I fish therefore I am...

Offline Piscivorous Pike

  • Jr. Member
  • **
  • Joined: Apr 2009
  • Location: SW Desert
  • Posts: 23
  • <; )}}}}>< I fish therfore I am...
  • Unit(s): 798CI
  • Software: 4.620
  • Accessories: weathersense, voltage regulator
Re: scrolling freezes, recording doesnt work
« Reply #7 on: May 13, 2010, 08:54:01 PM »
Don't have a SD card around to test the recording, but the scrolling is faster and smoother than before so I suspect the reload worked correcting the freeze problem.


Before it was jerky and never really very fast.
<; )}}}}>< I fish therefore I am...


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