Author Topic: Helix 7 Chirp SI GPS G2 - GPS not connected  (Read 401 times)

0 Members and 1 Guest are viewing this topic.

Offline Africaster

  • Newbie
  • *
  • Joined: Aug 2020
  • Location: Bergen, NJ
  • Posts: 2
  • Unit(s): Piranha x2, 581iHD, Helix7 Chirp SI GPS
  • Software: H7 = 2.320
  • Accessories: N/A
Helix 7 Chirp SI GPS G2 - GPS not connected
« on: August 21, 2020, 01:24:52 PM »
Hi all, 2yo unit, GPS not connected message started about 2 months ago and been consistent ever since. Upgraded software to 2.320 (and base map version upgrade), reset to defaults, tried on 13.5v power source ... a $250 fixing fee that is not guaranteed is a bit of an ask ... would buying an external antenna ($140) solve the error - for my kayak so would really like to avoid going the external route if possible. Options, thoughts and other things to try? Appreciated


Offline rnvinc

  • Hero Member
  • *****
  • Joined: Nov 2009
  • Location: Western KY
  • Posts: 3934
  • Unit(s): 1197c SI Combo, Onix 8ci SI Combo
  • Software: Dependent on whim
  • Accessories: AS GRHA, AS GPS HS, LowBird LSS 1 & 2
Re: Helix 7 Chirp SI GPS G2 - GPS not connected
« Reply #1 on: August 21, 2020, 09:20:54 PM »
If the internal GPS is failing it is possible to connect an external GPS - but itís not a direct connection  ...

Here is info :
https://www.humminbird.com/support/faqs/HELIX_EXT_GPS

Rickie

Offline Africaster

  • Newbie
  • *
  • Joined: Aug 2020
  • Location: Bergen, NJ
  • Posts: 2
  • Unit(s): Piranha x2, 581iHD, Helix7 Chirp SI GPS
  • Software: H7 = 2.320
  • Accessories: N/A
Re: Helix 7 Chirp SI GPS G2 - GPS not connected
« Reply #2 on: September 16, 2020, 12:09:57 PM »
Bit the bullet and sent it into Johnson (along with the payment) ... pleasantly surprised when 10 days after mailing the problem unit, UPS have just dropped off a replacement unit (and transducer as the replacement was a generation upgrade). Happy with the outcome ... although a 1 year warranty for a $600 item seems a bit on the risk adverse side from them ... however, I knew that when originally buying, so all fair. Painless exercise all round tbf.

Offline rnvinc

  • Hero Member
  • *****
  • Joined: Nov 2009
  • Location: Western KY
  • Posts: 3934
  • Unit(s): 1197c SI Combo, Onix 8ci SI Combo
  • Software: Dependent on whim
  • Accessories: AS GRHA, AS GPS HS, LowBird LSS 1 & 2
Re: Helix 7 Chirp SI GPS G2 - GPS not connected
« Reply #3 on: September 16, 2020, 09:15:23 PM »
Thatís good news

Rickie


Share me

Digg  Facebook  SlashDot  Delicious  Technorati  Twitter  Google  Yahoo

 

Related Topics

  Subject / Started by Replies Last post
2 Replies
2536 Views
Last post May 19, 2018, 07:07:57 AM
by rchristie
3 Replies
4113 Views
Last post July 08, 2018, 07:55:55 PM
by rnvinc
2 Replies
1676 Views
Last post September 01, 2018, 10:01:16 PM
by George N.
1 Replies
3903 Views
Last post April 03, 2019, 11:27:28 AM
by rnvinc
10 Replies
4303 Views
Last post October 27, 2019, 04:49:01 AM
by reso
8 Replies
2282 Views
Last post March 14, 2020, 01:34:42 AM
by rnvinc
1 Replies
760 Views
Last post April 29, 2020, 10:10:00 PM
by rnvinc
5 Replies
917 Views
Last post August 11, 2020, 11:12:55 PM
by rnvinc


SimplePortal 2.3.3 © 2008-2010, SimplePortal