Author Topic: Helix issue with 1.9 upgrade too  (Read 575 times)

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Offline knorstu

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Helix issue with 1.9 upgrade too
« on: May 01, 2019, 09:42:49 AM »
Hi. Bought a Helix 10 SI G2N. Knowing the software would be old, I upgraded to 1.9 from 1.64. Now it won't boot at all. Starts booting and switches to "shutting down..". How do I get the last good version? Thanks...Kevin


Offline navionic

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Re: Helix issue with 1.9 upgrade too
« Reply #1 on: May 01, 2019, 12:06:04 PM »
Contact service for  repair.

Offline rnvinc

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Re: Helix issue with 1.9 upgrade too
« Reply #2 on: May 02, 2019, 08:15:15 AM »
HB customer service - 1-800-633-1468

Rickie

Offline knorstu

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Re: Helix issue with 1.9 upgrade too
« Reply #3 on: May 02, 2019, 10:06:31 AM »
Thanks. Called in. I have to send it in. Nice that I have to pay for shipping to get a brand new device fix.


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