Author Topic: Autochart Install issues with Spectrum Security Suite & Windows10 Defender  (Read 1171 times)

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Offline WiNorthOutdoors

  • Newbie
  • *
  • Joined: Jan 2019
  • Location: Eau Claire, Wi
  • Posts: 1
  • Unit(s): HELIX 9 CHIRP MEGA SI GPS G2
  • Software: 1.840
  • Accessories: AC V2.3 on Win10
Found a great deal on Autochart, and errored immediately on install.  "Windows cannot access the specified device, path, or file.  You may not have the appropriate permissions to access the item."
Bummer I thought :-[, but appeared required to be ran with Admin privileges, not so.  Spectrum Security Suite prevents unknown programs from running, so the install program had to be permitted to run.  Once permitted, installed fine and application ran as it should. ::)
However, I wanted the latest software update from Humminbird web site, thinking I was going to the same Spectrum error again, not so.   This time Windows security flagged the update under Windows Defender Smartscreen protection.  You can just click through to install after clicking the More info link and allowing to run.

So after a few hours of troubleshooting, enabling the install to run under Spectrum security and the upgrade to run under Windows Defender program, all is well, running version 2.300 now.
This is all under Windows 10, from the free upgrade from Win7, 64 bit version.  Dell Optiplex 790, 8GB ram, dual video card (old), Win10 upgraded from Win7 64 bit.
This is as far as I have jumped into AC, just got the Helix 9 Mega SI GN2 also, not past demo mode yet.
I have a doc showing details of these install errors if interested.

AC updates: https://www.humminbird.com/support/software-updates



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