Topic: new update issues

[D S]

so yesterday I updated my autocharts  with new update from HB
once finished I couldn't find the default .ACI file index or my waypoints
and as well there is no world basemap any more

so then I re-imported my files  still didn't work ...
so then I removed/unistalled autocharts from Pc  then reinstalled and did the update
still same trouble ...NO world basemap or lakemaster regional map
the program seems to work ok but I am unable to update lakemaster  AC zerolines card
and unable to create IMG file for zerolines card!!
any ideas?? ?
PS I followed the instruction on site even printed them out to make sure

[D S]

2 calls with HB support no luck
should have waited to try update
I seem to have a better understanding of the software then the person on the other end
any ideas

[N9Phil]

Were you able to find your .acu file to import and then able to load your .acd file into Auto Chart PC?    I was also able to merge my previous Auto Chart PC data to make a new map.  I haven't tried to put the new map back on my Auto Chart Live card yet.  I also noticed that there is no map outline on the new program.  That is as far as I have gotten so far.

Phil

[D S]

phil
I got my index file loaded yes
but as you see in the picture there is no WORLD BACKROUND MAP when u open up Autocharts

so it will no recognize the zerolines card ....so no update ....no export mosaic...no export image etc

I haven't tried any autocharts live files yet
program seems to calculate map ok but as I said cant do anything with it afterwards
if you don't have a world basemap........ I think u might have same trouble ...
maybe try to see if it recognizes zerolines card for you..
or if un can import a autocharts live file

PS ihave spoken to HB support twice now ...WAITING pATIENTLY...
dave

[CamoHunter]

Dave,
Prior to the update, in your settings, did you have AutoChart read the lakemaster data from the sd card, or local copy?  (i.e. - did you have to have your AutoChart sd card in the computer to do 'Lakemaster Update'?)

I'm waiting to do the update.  Just a question I had about your issue.

You might need to look at your settings, and see where it is looking for your Lakemaster data.

[D S]

camo
tried it both waysi am  still trouble shooting problem with support they told me the original update did infact not have a basemap with it
 I assume they will provide a corrected update file for website
have checked with card and no card and also  traced file path so it is in correct place as well
(pS) I have auto charts running on another pc)
I would wait until  this is sorted out if your not in a hurry 
Dave

[Beaulieu80]

Have you done unistall before doign the update? if so, this has deleted all orifinal files.

go back to you CD which containes the world maps base, after there is an option somewhere that can be set to any folder on your pc that point to the world maps folder

[D S]

no did not uninstall first
the instructions say to just download and run update(EXE) file on pc
yes I can find and point to the world file location ...it just doesn't work
still dealing with HB Support
ds

[Beaulieu80]

Weird,

work at first on my side.

maybe ask them to remove all current PC to your account and do a full install with the newer version

[allanrbaker]

Where can we download this upgrade?? I have a AC Pro Africa version ??

[D S]

register your product at hummingbird .com then it will send the update to your account

[allanrbaker]

Great Guys
This is a awesome update. I have been looking to upload a Satellite image to my HB unit for years. Anyone know what format the image is on one of those new Lakemaster cards?? Because the format you can upload with is only a picture and seems to pixelate as you zoom out.
Any Idea how to make that better??

[CamoHunter]

Humminbird keeps that map format proprietary to them.  And they're not sharing that format information right now.
Need to go to Lowrance if you want to create your own maps with Aerial Imagery.

[allanrbaker]

Hey Camo Hunter
I have with the new AC Pro created a Sat Imagery and put it on my helix and on my onix!! So we are able to do it!! Ill Try load a Image of it now!!

[allanrbaker]

Here are some of my very rough screen shots from my unit that I hook up to my desk for testing stuff!!

" alt="" class="bbc_img" />

[allanrbaker]

The image is a old image from 2005 so the dam wasn't built yet so you can see old river channels and trees and roads!! Just like i had with my old Lowrances.

[CamoHunter]

Very cool, now you get to explain to us all how to duplicate it!    *hint hint

Probably better start a new thread, so we quit hijacking the intent of this one, which was to solve issues with the latest AutoChart update.

[CamoHunter]

"Image (IMG) Layer Creation (PRO VERSION ONLY) – Image (IMG) Layers (.png, .bmp, jpeg) can now be imported along with a .kml calibration file and exported to a ZeroLine card for display on HELIX and ONIX units."

Looks like the update added that ability to load aerial imagery.  Awesome!

[allanrbaker]

Camo Hunter
That is correct.  will load but only on Monday as i'm of to fish in a few hours for the weekend!!

[lancepeterson]

This is indeed very cool!!!!  Now if google would update imagery once a year!  How large were your satellite images, what were the dimensions? When I tried to convert mine, which I used as background maps inside of AC, the program crashes.  I was thinking they were too large possibly. 

[D S]

this  string got off topic but I thought I'd give an update regarding the  installation issue I encountered...
turns out my server had a cheap video card that would not support the update...went to local IT guy added new video card all good to go
thanks to Debbie at HUmminbird support for her hlep

[CamoHunter]

Good to hear you got it figured out D S!