Topic: 2D not working

[Daz]

Hi guys, I tried looking for a similar issue on your forum, but I couldn't find any. My 2D sonar is not working, at all. I tried 200 khz and 83 khz. I also reset it back to factory defaults. Also my right side SI is not working. Is it a problem with my transducer? I didn't have this problem last fall when I put the boat up for the winter. I tried installing the new upgrade but my sd card is not the right size ( I think). I would love to have DI on my 798 ci si . Just thought I would throw this question out there before I send it back to factory. i feel like such a newbie. Thanks for your help.

[stillbear]

Get a sand disk SD card go online to HB support your account download latest update for your unit
put it in your head. Should be good to go. Gary

[Humminbird_Greg]

Daz,
The problem will not be solved by installing new software so I would wait until we get the 2D and Si sonar working first before updating the software.  Is there someone else near you that has a Humminbird Si unit (any model)?  If so, see if they will allow you to test the sonar on your 798 unit.  The problem could be in the transducer or in the unit, so by swapping one we will know where the problem is.

[Daz]

Greg, I'm gonna search for somebody close to me.  In the system status view it says "passed" in the self test  menu. Could there still be something wrong with the unit itself? I bought the right sized sandisk card today, but I'll wait to upgrade the software until I get more info. on the unit or transducer itself.  Will another unit use the same quick disconnect mount? Thanks for your help.

[stillbear]

Daz you said you tried to install the new update but the card was not the right size can you explain that. Gary

[Daz]

Yeah, my camera uses a memory stick duo , I have to use an adapter for it when using my printer and laptop. I cleaned the card and downloaded an update to it. Put it in the adapter and low and behold the darn thing won't fit in my HB. I bought a new card today, but it doesn't sound like installing an upgrade is gonna do me much good anyway.  I'm kinda in limbo until I can check my unit out.

[Humminbird_Greg]

Greg, I'm gonna search for somebody close to me.  In the system status view it says "passed" in the self test  menu. Could there still be something wrong with the unit itself? I bought the right sized sandisk card today, but I'll wait to upgrade the software until I get more info. on the unit or transducer itself.  Will another unit use the same quick disconnect mount? Thanks for your help.

Daz,
The Self test checks some things internally – there could still be some things wrong with the unit as it cannot check the sonar and some other functions by itself.

The new 2011 model 797ci HD Si unit (or any that have the “HD” designation) use different connector collector parts and so your 798ci Si unit will not fit on the mount.  Still you can just plug in the power and transducer in by hand as these will work for the test and are all you need.

[Daz]

Greg, thanks for the reply. I'll check out my local lake and see if there is someone who will help me out.

[Daz]

  Update on my 798ci si. Finally pulled the boat out of the lake and back home for cleaning and maintenance. It seems the screws for the metal plate that hold the plugs in place  backed out just enough so I couldn't get a good connection. I adjusted the plugs and tightened the screws and everything worked perfect. I then installed my update. PERFECTO! I love these units. I just wish I knew how to use this unit better, but experience has always been a good teacher for me. So big shout out to everybody who posted. Thank You.   Daz