Humminbird Side Imaging Forums

Side Imaging Forums => Helix Series Units => Topic started by: bart1972 on September 03, 2016, 02:59:34 PM

Title: Wrong readings depth
Post by: bart1972 on September 03, 2016, 02:59:34 PM

Hi guys,

Running up a shalow, my depth readings of my Helix 10SI were way off.

(http://i18.photobucket.com/albums/b116/bart1972/diepte_zpsakq3k0da.jpg)

the screen is correct but the big numebers are way off.
Does anyone know what to adjust or is the an update i missed? (running Ver.1.210)

Title: Re: Wrong readings depth
Post by: rnvinc on September 03, 2016, 09:21:48 PM

There seem to be a lot of reports on the forums about the HELIX difficulty in shallow water with erratic depth readings ...

Most recommendations are to use SwitchFire Clear and back off the Sensitivity somewhat ...

And it wouldn't hurt to call HB to at least log the issue ... If they start getting enough logs of the same issue ... it may prompt them to investigate further ...

1-800-633-1468

Rickie

Title: Re: Wrong readings depth
Post by: bart1972 on September 04, 2016, 03:43:34 AM

Hi Ricky,

I mailed them also trough support and contact us.

Van: Service at Humminbird <service@humminbird.com>
Datum: 4 september 2016 00:55:45 CEST
Onderwerp: Antw.: Contact Us Submission Humminbird.com [#129362]
Antwoord aan: <service@humminbird.com>

Title: Re: Wrong readings depth
Post by: rnvinc on September 04, 2016, 08:39:48 PM

Quote from: bart1972 on September 04, 2016, 03:43:34 AM

Hi Ricky,

I mailed them also trough support and contact us.

Van: Service at Humminbird <service@humminbird.com>
Datum: 4 september 2016 00:55:45 CEST
Onderwerp: Antw.: Contact Us Submission Humminbird.com [#129362]
Antwoord aan: <service@humminbird.com>

Very good ...

Keep us posted if HB gives any feedback that may be relevant ...

Rickie

Title: Re: Wrong readings depth
Post by: Beaulieu80 on September 12, 2016, 02:02:52 PM

i have same issue with 798 HD si unit