Humminbird Side Imaging Forums
Side Imaging Forums => 987c SI and 981c SI => Topic started by: victorstanescu on July 23, 2015, 05:08:30 AM
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Hello,
After an upgrade to 4.950 (from the original 3.180-i think- version), all the SI options have disappeared from the unit. I have ordered an AS-PC2 cable now and I am waiting for it to come, in order to try the bootstrap option that I have read here about. Somebody else was suggesting to downgrade the unit to an older version (i have found a few versions here on the site) then upgrade back.
As I have seen a few other people encountered the same issue, I have a question for you: has anybody managed to fix this without sending the unit back to Humminbird? For me this would be a very complicated issue, as I live in Romania and I have to send it to US.
If you managed to get back the SI features, what have you done exactly?
Many thanks in advance,
Victor
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Sorry for double post, but to be precise, the unit is a 981CX SI
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Make sure you are not in demo mode, and that you have the advanced user mode selected on the set-up menu.
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Try "Restore Defaults" under the Setup tab ...
If that doesn't help ...make sure the xducer is connected to the unit ... Then ... :
Go under the "Views" tab and make the "Accessories" view "Visible" ...
Then exit out of the menu system and cycle thru the views until you see the "Accessories" view ...
Does it show "Temperature" as "Connected" ...??
Rickie
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Sorry for the late reply, just yesterday I had time to go to the boat. I have tried:
a) to restore defaults - nothing changed
b) temperature is connected.
c) tried to upgrade/downgrade using the bootstrap procedure. I have reached the bootstrap menu, choosed 9 (program) and pressed view. The sonar said "Programming.." but it was not appearing in HumminbirdPC (I have waited ~5 minutes). In normal mode, when started, it appears very fast in HumminbirdPC. Not being able to update in bootstrap mode, I have updated it to 4.950 and also tried 3.940 (originally it had 4.750, not 4.950 as I wrongly said initially).
Still, I have no side-view scanning options in the sonar and no idea what else to do/try.
I have made photos with all the screens that I have, maybe you observe some issue somewhere.
P.S. I have connected the sensor to an identical sonar belonging to a friend, and using his head unit the sonar works ok in side view, so it is something related just to software.
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I'm at a loss here Victor ...
Your 981 SI does not have a "Transducer Select" menu under the Sonar tab that some of the other newer SI units have ... Which could disable the SI views if a Dual Beam only xducer was selected ...
And interestingly ... Your Sonar tab is not even showing the "Imaging Frequency" selection menu under the "Beam Select" menu like it should ... The manual for your unit shows it should be right under the "Beam Select" menu choice in the Sonar tab ...
http://www.humminbird.com/WorkArea/DownloadAsset.aspx?id=2866 (http://www.humminbird.com/WorkArea/DownloadAsset.aspx?id=2866)
You mentioned that you tried your xducer on another head unit and got SI views to indicate your xducer is working ...
Have you tried your head unit on that other xducer to see if there's any difference ...??
Rickie
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Yes, I have also tried the opposite. Nothing has changed (no SI available). But before the software upgrade, all the options were in the right place and working. So it must be related to the upgrade somehow.
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Can you revert the unit back to the version that came in the unit ... ??
Rickie
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No, I don't have it (it was too old, something like 3.8 something if I remember correctly).
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Can you try to revert back to one of the previous versions in the Software downloads section ...??
http://forums.sideimagingsoft.com/index.php?action=downloads;cat=6 (http://forums.sideimagingsoft.com/index.php?action=downloads;cat=6)
Rickie
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Yes, I have already tried this (as said in the post with lots of screenshots). So 3.940 didn't changed anything useful.
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I don't know Victor ... Maybe try one of the other versions and see if there's any difference ...
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Let me see if I can get Deborah to pop in here and help you ...
Rickie
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If you have restored the defaults on the unit, and you have tried another transducer on your unit and the unit performs the same way on two different transducers designed for your 981 unit then likely the problem is in the unit.
The distributor for your area maybe able to assist.
ALLTECHNIK/ALLROUND MARIN - AUTHORIZED DISTRIBUTOR
RHEINBOLDTSTRASSE 11-13
BIEDERMANNSDORF , NEUDORF, AUSTRIA 2362
+43 (0)2236/64676-0
+43 (0)2236/64676-76
OFFICE@ALLROUNDMARIN.COM
However, the 981 unit is no longer able to be serviced at the factory.