Humminbird Side Imaging Forums

Side Imaging Forums => 1197c SI, 1198c SI & 1199ci HD SI => Topic started by: goodwinexplorer on July 25, 2013, 11:40:51 AM

Title: 6.6 up grade problem
Post by: goodwinexplorer on July 25, 2013, 11:40:51 AM
i up graded to 6.6 when to sea with out turning the unit off worked well. the next day started it up ok after half a screen the side scan stops working, the the sounder works ok and the gps?
Title: Re: 6.6 up grade problem
Post by: Humminbird_Greg on July 25, 2013, 11:54:24 AM
Do you know of anyone else with a Humminbird Si unit (any model)?  Try cross-testing your Si unit with theirs.
Title: Re: 6.6 up grade problem
Post by: goodwinexplorer on July 25, 2013, 12:04:35 PM
i am going to try 6.18
Title: Re: 6.6 up grade problem
Post by: goodwinexplorer on July 26, 2013, 11:13:48 AM
how i have a unit that will not switch on so its back to humminbird why bother with up grades!!
Title: Re: 6.6 up grade problem
Post by: ITGEEK on July 26, 2013, 02:51:18 PM
Quote
Why bother with up grades?
Hope for a better working machine.
Title: Re: 6.6 up grade problem
Post by: Danco on August 05, 2013, 01:05:14 PM
I bought a new AC unit this summer and installed the new update from the manufacturer.  When the AC unit stopped cooling - the dealer suggested that I swap my unit out with a friend who had the same unit that was cooling.  It is the new wave in modern troubleshooting.
Title: Re: 6.6 up grade problem
Post by: Humminbird_Greg on August 06, 2013, 11:42:01 AM
Danco,
Cross testing your unit on another boat helps point out where the problems is: in the unit or on your boat.  If the problem is on the boat there are additional troubleshooting steps that are involved.
Title: Re: 6.6 up grade problem
Post by: Danco on August 06, 2013, 01:15:06 PM
Greg.  I agree.  Unit works fine - customer installs software update - unit fails.  It might be a problem with? Easy solution actually - don't install software updates until everyone else has worked out the bugs.  Usually about 3 to 6 months. 
Title: Re: 6.6 up grade problem
Post by: ITGEEK on August 06, 2013, 01:56:01 PM
Danco:
My rule is 2 months.
Look for gripes over the internet of the update
you are thinking of installing.  If everything is cool for
2 months, then it must be safe.:)
Updates are at the user's own risk!
Humminbird does not guarantee the updates
to be error free.
And,
They only suggest updating if a user is having
problems with their unit.
The biggest problem is if a user gets a new accessory and
has to update to use that accessory, and the update
has errors.  Then, they are in bad shape.
Title: Re: 6.6 up grade problem
Post by: Bob B on August 06, 2013, 08:18:37 PM
The problems in this update are a little different than anything I have seen before.  Normally, there are pretty much universal complaints about a software bug, in this case some people are reporting great results with the updates and other people can demonstrate significant problems. :-\  It probably has to do with some variable like certain networking setups or transducer sharing variables.

I imagine HB is having a very difficult time figuring this out if they can't reliably reproduce the problem.

I do agree with Greg, I have seen a lot of times that 2 things coincide .....maybe a software update was done, but other things go wrong also.....could be the transducer cable was also damaged, a battery started to fail, a loose cable connection., etc.  Testing on another boat (if available) is an easy way to make SURE where the problem is.
Title: Re: 6.6 up grade problem
Post by: skigill on August 22, 2013, 11:10:29 PM
Exactly. You put your unit on another boat and problem still exists, its your head unit. And vice versa, someone tries their unit on your boat (if it works properly before trying on your boat) and their unit has the same problem then its not in the head units its something else.
Title: Re: 6.6 up grade problem
Post by: goodwinexplorer on August 23, 2013, 05:05:35 AM
the unit came back with 6.6 loaded, however in the mean time i had to get another unit 1198 on 6.6 but they will not talk to each other , if i put the transducers on the 1197, it will work however it runs slow
Title: Re: 6.6 up grade problem
Post by: bass student on August 23, 2013, 08:13:47 AM
Is this the 6.640 update.
Just curious cause shortly after update on my 598 is when the screen went pixely and this unit was purchased in July.
what's up?
Title: Re: 6.6 up grade problem
Post by: bass student on August 23, 2013, 08:30:13 AM
This is disheartening towards HB. Especially with all the other problems I see on here and other sites. Should I ask for my money back?
Title: Re: 6.6 up grade problem
Post by: bass student on August 23, 2013, 02:23:38 PM
I probably wont but man after hearing all this it makes me wonder.
Title: Re: 6.6 up grade problem
Post by: rnvinc on August 23, 2013, 07:15:45 PM
This is disheartening towards HB. Especially with all the other problems I see on here and other sites. Should I ask for my money back?

Stick with us...

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We only hear of the problem cases...

But that's why we're here....to work these problems out together...

Rickie
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