Humminbird Side Imaging Forums

Side Imaging Forums => 997c SI, 998c SI & 999ci HD SI => Topic started by: caldwellj on June 19, 2011, 01:32:34 PM

Title: 1198 and 998 won't Ethernet
Post by: caldwellj on June 19, 2011, 01:32:34 PM: Running the 1198 and 998 on a ethernet cable but the 998 will not see the network.
Both units are running 5.410 ver software.

Is there a newer version for the 998??

Jamey
Title: Re: 1198 and 998 won't Ethernet
Post by: titansfan2104 on June 19, 2011, 04:45:25 PM: Yes there is a newer version. Register your units at HB and it will make You available the latest software downloads per unit
Title: Re: 1198 and 998 won't Ethernet
Post by: edwardpic on June 19, 2011, 04:52:15 PM: I had connection problems as well, I updated both my units to the latest update and the Ethernet now works fine.
Title: Re: 1198 and 998 won't Ethernet
Post by: caldwellj on June 19, 2011, 05:20:18 PM: Anyway someone can upload the latest update for the 998 to this forum? My unit was a swap out from Humminbird and I am having problems registering it on the web site.
Title: Re: 1198 and 998 won't Ethernet
Post by: edwardpic on June 19, 2011, 05:34:25 PM: Check the downloads section, if not there, Greg might be able to post it.
Title: Re: 1198 and 998 won't Ethernet
Post by: caldwellj on June 19, 2011, 05:39:07 PM: Checked and it's not there...not even the 5.410 ver I am currently running.

Greg.....help...please......
Title: Re: 1198 and 998 won't Ethernet
Post by: sonar2000 on June 19, 2011, 06:26:49 PM: Quote from: caldwellj on June 19, 2011, 05:20:18 PM
Anyway someone can upload the latest update for the 998 to this forum? My unit was a swap out from Humminbird and I am having problems registering it on the web site.
Are you having problem with the registering as a swap out. Which prevents you from downloading..
If so then call HB support and ask for a manager....Explain the swap out and ask for registration clearing..
chuck
Title: Re: 1198 and 998 won't Ethernet
Post by: caldwellj on June 19, 2011, 06:31:33 PM: Yes, the unit was swapped out and when I try to register it on my support page it doesn't recognize the serial number.
I will try Humminbird support tomorrow but was looking for the update today so I can get my units working.
Title: Re: 1198 and 998 won't Ethernet
Post by: stillbear on June 19, 2011, 09:55:54 PM: caldwellj email me i have both them updates. Gary
Title: Re: 1198 and 998 won't Ethernet
Post by: Humminbird_Greg on June 20, 2011, 09:57:29 AM: caldwellj,
If this 998c Si unit was swapped out for an existing 998 unit than you can just use the software update download for the previous 998 unit. They will be the same but the Humminbird web site will show the serial number for the previous 998 unit is all.

If you want to have the current 998 unit registered you should be able to call the Humminbird Customer Resource folks and get this sorted out. It should not take talking with a Manager to get this corrected.

I tried adding software to this site several weeks back and could not do so due to the file size. This is something that Robert will have to do for the larger units as they have larger sized software update files. You can direct e-mail me for them though and I will work out how to get them to you.
Title: Re: 1198 and 998 won't Ethernet
Post by: caldwellj on June 20, 2011, 10:57:50 AM: Thanks guys for all the help.

I called Humminbird and they are putting my serial num in the system so I can register it. I should be able to download the update later today.

The unit was swapped out from a 997.
Title: Re: 1198 and 998 won't Ethernet
Post by: caldwellj on June 23, 2011, 09:22:31 PM: Humminbird put my serial number in the system so I was able to register and then download the latest version.
Now the Ethernet system is working perfectly.

Thanks again for the help
Title: Re: 1198 and 998 won't Ethernet
Post by: edwardpic on June 23, 2011, 09:42:49 PM: Great news....Congrats!!!