Humminbird Side Imaging Forums

Side Imaging Forums => Helix Series Units => Topic started by: knorstu on May 01, 2019, 09:42:49 AM

Title: Helix issue with 1.9 upgrade too
Post by: knorstu on May 01, 2019, 09:42:49 AM

Hi. Bought a Helix 10 SI G2N. Knowing the software would be old, I upgraded to 1.9 from 1.64. Now it won't boot at all. Starts booting and switches to "shutting down..". How do I get the last good version? Thanks...Kevin

Title: Re: Helix issue with 1.9 upgrade too
Post by: navionic on May 01, 2019, 12:06:04 PM

Contact service for  repair.

Title: Re: Helix issue with 1.9 upgrade too
Post by: rnvinc on May 02, 2019, 08:15:15 AM

HB customer service - 1-800-633-1468

Rickie

Title: Re: Helix issue with 1.9 upgrade too
Post by: knorstu on May 02, 2019, 10:06:31 AM

Thanks. Called in. I have to send it in. Nice that I have to pay for shipping to get a brand new device fix.