Author Topic: Helix 7 Chirp SI GPS G2 - GPS not connected  (Read 1725 times)

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Offline Africaster

  • Newbie
  • *
  • Joined: Aug 2020
  • Location: Bergen, NJ
  • Posts: 2
  • Unit(s): Piranha x2, 581iHD, Helix7 Chirp SI GPS
  • Software: H7 = 2.320
  • Accessories: N/A
Helix 7 Chirp SI GPS G2 - GPS not connected
« on: August 21, 2020, 01:24:52 PM »
Hi all, 2yo unit, GPS not connected message started about 2 months ago and been consistent ever since. Upgraded software to 2.320 (and base map version upgrade), reset to defaults, tried on 13.5v power source ... a $250 fixing fee that is not guaranteed is a bit of an ask ... would buying an external antenna ($140) solve the error - for my kayak so would really like to avoid going the external route if possible. Options, thoughts and other things to try? Appreciated


Offline rnvinc

  • Hero Member
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  • Joined: Nov 2009
  • Location: Western KY
  • Posts: 4329
  • Unit(s): 1197c SI Combo, SOLIX G2 MSI
  • Software: Dependent on whim
  • Accessories: AS GRHA, MEGA 360, LowBird LSS 1 & 2
Re: Helix 7 Chirp SI GPS G2 - GPS not connected
« Reply #1 on: August 21, 2020, 09:20:54 PM »
If the internal GPS is failing it is possible to connect an external GPS - but it’s not a direct connection  ...

Here is info :
https://www.humminbird.com/support/faqs/HELIX_EXT_GPS

Rickie

Offline Africaster

  • Newbie
  • *
  • Joined: Aug 2020
  • Location: Bergen, NJ
  • Posts: 2
  • Unit(s): Piranha x2, 581iHD, Helix7 Chirp SI GPS
  • Software: H7 = 2.320
  • Accessories: N/A
Re: Helix 7 Chirp SI GPS G2 - GPS not connected
« Reply #2 on: September 16, 2020, 12:09:57 PM »
Bit the bullet and sent it into Johnson (along with the payment) ... pleasantly surprised when 10 days after mailing the problem unit, UPS have just dropped off a replacement unit (and transducer as the replacement was a generation upgrade). Happy with the outcome ... although a 1 year warranty for a $600 item seems a bit on the risk adverse side from them ... however, I knew that when originally buying, so all fair. Painless exercise all round tbf.

Offline rnvinc

  • Hero Member
  • *****
  • Joined: Nov 2009
  • Location: Western KY
  • Posts: 4329
  • Unit(s): 1197c SI Combo, SOLIX G2 MSI
  • Software: Dependent on whim
  • Accessories: AS GRHA, MEGA 360, LowBird LSS 1 & 2
Re: Helix 7 Chirp SI GPS G2 - GPS not connected
« Reply #3 on: September 16, 2020, 09:15:23 PM »
That’s good news

Rickie


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