Author Topic: New 597ci trouble  (Read 2945 times)

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Offline Derrick

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  • Location: East Tennessee
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New 597ci trouble
« on: September 17, 2014, 11:14:45 PM »
Hello everyone, I was at gander mountain today,looking for a small unit for my spare boat. They had a 597ci display, they did not have the transducer or bracket, when I got it home I tried it on my   386 ci base and found that the exit button and the menu button didn't work on the unit. What can I do with the unit to get it fixed?


Offline Humminbird_Greg

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Re: New 597ci trouble
« Reply #1 on: September 19, 2014, 10:19:47 AM »
If you are not going to take it back by where you bought it to get it swapped out you can contact the Humminbird Customer Resource Center folks at 1-800-633-1468
Greg Walters at Humminbird
gwalters@johnsonoutdoors.com

Offline Derrick

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  • Location: East Tennessee
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Re: New 597ci trouble
« Reply #2 on: September 19, 2014, 11:10:36 AM »
Thank you Greg, for your support. Your suggestion for the fix on my 1197 unit has been working great, and for this reason I will continue to buy humminbird products. I will call to see what they suggest for repair on the 597 unit.

Derrick


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