Author Topic: 999si and loss of side and down imaging  (Read 2410 times)

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Offline battleborn

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999si and loss of side and down imaging
« on: May 01, 2015, 12:34:24 AM »
Good day
I have a 999 si.  Was working fine until just recently I switched to saltwater deep mode and replaced some way points that I created using humminbird pc.  I hsave the 7.47.46 software update.  I had restored to defaults and restarted the unit without any change.  The RTS works but the down and side imaging are just a bright amber or any other color.  See images attatched.  Any help appreciated.   Not sure if this is a 800 washout issue.  Is there a way to reload the software the unit says I have the latest software and no update needed.  Thanks again.  Cheers BB


Offline battleborn

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  • Joined: Oct 2014
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  • Posts: 13
  • Unit(s): 999
  • Accessories: minnkota link
Re: 999si and loss of side and down imaging
« Reply #1 on: May 01, 2015, 12:37:15 AM »
Side image

Offline Humminbird_Greg

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Re: 999si and loss of side and down imaging
« Reply #2 on: May 01, 2015, 08:22:27 AM »
BB,
If the Si sonar is messed up the Di sonar will be too.

No, this is not the 800kHz washout issue; it is something else.

Do you know of anyone who has a Humminbird Si model unit that you could test your 999 unit on their transducer and their unit in your transducer?  This is the only way that you will know whether the problem is in your unit or on your boat/transducer.

To reload the current software you would need to load an older version first and then load the current software again.  I would encourage you to contact the Humminbird Customer Service folks first before doing this.  The reasoning being that if something goes wrong during this process they may be more likely to cover it under warranty.  If you need for me to, I can send you the software versions to do this but I encourage you to give the Humminbird Customer Service a chance first.
Greg Walters at Humminbird
gwalters@johnsonoutdoors.com


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