Author Topic: screen has issues  (Read 3838 times)

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Offline hop1234

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  • Unit(s): 797 c2 si
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screen has issues
« on: October 08, 2011, 07:02:36 PM »
3 weeks ago screen on 797 c2 si  had a dark circle in middle at end of 6 hour fishing day in 80-90 degree heat and sun. Have had unit since 3/09.  Been out 12 times since, with no problem. Circle came back 2 days ago. Now screen has a look as if your looking at a negative of old camera pictures .That's when in SI or DI. Regular sonor has very little color and just a few broken lines. Talked to HB and was told to disconnect transducer. Did. Same images. Also ran power from another battery and same images. both batteries had voltage of 12.6- 12.7. Any ideas ?


Offline Humminbird_Greg

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Re: screen has issues
« Reply #1 on: October 10, 2011, 01:00:30 PM »
Sounds like display failure to me.
Does it show this while in the simulator mode as well?

Greg Walters at Humminbird
gwalters@johnsonoutdoors.com

Offline hop1234

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Re: screen has issues
« Reply #2 on: October 10, 2011, 08:48:43 PM »
Yes . In simulator also. Have done factory default reset. Talked to HB today and  am sending it in.  Thanks for replying Greg

Offline joe

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Re: screen has issues
« Reply #3 on: December 05, 2011, 06:30:54 PM »
Hi Hop, I have a display problem with my 797 also, although mine just blanked out and hasn't worked since. Did Humminbird bill you for the repair? I haven't sent mine away yet, but they sent me a rather expensive quotation! I'm a bit disappointed, seeing as I only use the finder a half dozen times a year!

Offline Jasta

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Re: screen has issues
« Reply #4 on: January 11, 2012, 08:50:06 PM »
i had a problem with my screen (used the wrong cleaners when I first got it---STOOPID) anyway and they charged me about $75 to replace the lens and it took about 2 weeks to turn around!


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