Author Topic: 998c SI Unit or Transducer  (Read 3243 times)

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Offline fotoguy

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998c SI Unit or Transducer
« on: February 18, 2013, 11:40:31 AM »
I am a field tester for Humminbird for the ipilot link and Minn Kota. The problem I am having with my 998c SI is it is not detecting the transducer and the readouts are not showing the depth or the temps.  Just saying. A great unit and company not complaining, would like to know if anyone esle has had this problem.
« Last Edit: February 18, 2013, 11:45:10 AM by fotoguy »


Offline Humminbird_Greg

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Re: 998c SI Unit or Transducer
« Reply #1 on: February 18, 2013, 02:26:13 PM »
If you are a field tester for Humminbird you should contact whoever you deal with at Humminbird about this.

To answer your question: Yes, I’m sure that there have been many people who have had problems with their units not recognizing that the transducer was connected.
Greg Walters at Humminbird
gwalters@johnsonoutdoors.com

Offline fotoguy

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  • Location: Stockbridge, Georgia
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  • Unit(s): ONIX10ci SI combo
  • Software: 2.300
  • Accessories: iPilot Link
Re: 998c SI Unit or Transducer
« Reply #2 on: February 18, 2013, 02:56:23 PM »
I have already sent the unit in for repair, I was just wondering if this has happen to anyone else with the 998cSI...

Offline Humminbird_Greg

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Re: 998c SI Unit or Transducer
« Reply #3 on: February 19, 2013, 11:26:51 AM »
It could.
The unit has two tests that it runs to determine if a transducer is connected or not.  The first is to check for the presence of the built-in temperature sensor.  If one is there the unit should automatically go into the Normal operation mode.  If it does not detect the built-in temperature sensor it “pings” the transducer and listens for a ringback.  If it detects any it assumes a transducer is connected and automatically goes into the Normal operation mode.  If it doesn’t detect any ringback it assumes no transducer is connected and automatically enters into the Point Of Sale Simulation mode.  The ringback detection is not a 100% test though, so you could have a good transducer connected to the unit which it cannot detect.  This is why the Demonstration menu was added.  Set it to “Off” and the unit will go into the Normal operation mode regardless of whether it detects a transducer or not.

However, your problem sounds more like a damaged cable or something that would affect both the temperature sensor connection and the 2D sonar at the same time.  It could be that these both failed at the same time.
Greg Walters at Humminbird
gwalters@johnsonoutdoors.com


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