Author Topic: 1197C locked - issue  (Read 3236 times)

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Offline Manuel Suarez

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1197C locked - issue
« on: February 25, 2015, 04:39:28 PM »
Hi all,
I have a problem with my 1197C. It was working fine for some years but last saturday when I switched on it started to work properly but after 5 seconds the sonar is absolutely locked. The only thing I can do is to switch off the power cable, all buttons are unavailable.

It occurs always since that moment. If I start in simulator everithing is ok, in system status mode,all accesories are passed. I have disconected all connectons and I have the same problem. I have reseted to defaults and it is the same, I have load again the sonnar software and it is locked after 5 seconds.

Please, help!!!

I am a Spanish angler and I hope not to send it to repair ...

Thanks in advance.
Manuel


Offline Humminbird_Greg

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Re: 1197C locked - issue
« Reply #1 on: February 26, 2015, 12:53:05 PM »
Manuel,
If this is happening with all of the accessories (transducer, GPS, etc.) disconnected than it is one of two things: power related or something within the 1197 unit.  Rule out power related by cross-testing units with someone else that has an 800/900/1100 series unit or try it on a new battery.  Otherwise, you will need to look at sending it into your local service center.
Greg Walters at Humminbird
gwalters@johnsonoutdoors.com

Offline Manuel Suarez

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Re: 1197C locked - issue
« Reply #2 on: February 26, 2015, 03:34:09 PM »
Thnks Greg,

I have connected to a batery but I get the same.
I have tried to upgrade the software to version 6.310 and finally it was working, but then I
have tried to upgrade to 6.600 and it didn't finish. Now the 1197C is locked in loading (first screen).

Any idea is welcome!!

Thanks in advance

Offline Humminbird_Greg

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Re: 1197C locked - issue
« Reply #3 on: February 26, 2015, 04:25:29 PM »
You can try the boot strap method using the SD card.  Do a search on the web site as I know that there are instructions for doing this.
Greg Walters at Humminbird
gwalters@johnsonoutdoors.com

Offline rnvinc

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Re: 1197C locked - issue
« Reply #4 on: February 26, 2015, 05:57:21 PM »
Here's the link to the instructions for the bootstrap method ...

http://forums.sideimagingsoft.com/index.php?topic=661.0

Rickie


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