Author Topic: Greg where do we stand on the 1197 issues with 2010 Patinum?  (Read 5141 times)

0 Members and 1 Guest are viewing this topic.

Offline wcahoe

  • Newbie
  • *
  • Joined: Apr 2010
  • Location: Indiana
  • Posts: 7
  • Unit(s): 1197 c SI
  • Software: 4.75
Greg - Do you have any idea when this will be resolved.  Navionics indicated that they have sent some info to Humminbird staff, and that they were unaware of the problem until I brought it to their attention several days ago.  I find that very hard to believe.  I know that this has to be a difficult problem or it would have been resolved by now.  But any info would be helpful - Thanks Bill


Offline Humminbird_Greg

  • Humminbird Helper
  • Humminbird Staff
  • *
  • Joined: Mar 2009
  • Location: Eufaula, AL.
  • Posts: 6546
  • I help because I can
    • Humminbird Web Site
Re: Greg where do we stand on the 1197 issues with 2010 Patinum?
« Reply #1 on: May 11, 2010, 09:19:55 AM »
I don't Bill.  I assumed that these would be the same changes that were already made to the 898/998 units and so we were just waiting on the next software release to get this corrected (I may be wrong about that).  Hopefully this will be soon but I have no for-sure date to pass on.

Greg Walters at Humminbird
gwalters@johnsonoutdoors.com

Offline wcahoe

  • Newbie
  • *
  • Joined: Apr 2010
  • Location: Indiana
  • Posts: 7
  • Unit(s): 1197 c SI
  • Software: 4.75
Re: Greg where do we stand on the 1197 issues with 2010 Patinum?
« Reply #2 on: May 11, 2010, 02:18:58 PM »
Greg - Who can I call or e-mail about this issue?

Offline Humminbird_Greg

  • Humminbird Helper
  • Humminbird Staff
  • *
  • Joined: Mar 2009
  • Location: Eufaula, AL.
  • Posts: 6546
  • I help because I can
    • Humminbird Web Site
Re: Greg where do we stand on the 1197 issues with 2010 Patinum?
« Reply #3 on: May 12, 2010, 12:55:33 PM »
You can call or write the Humminbird Customer Resource Center folks but all they will be able to do is take the information – they will not be able to hurry the process along at all.

Greg Walters at Humminbird
gwalters@johnsonoutdoors.com

Offline ETnSC

  • Jr. Member
  • **
  • Joined: Mar 2010
  • Location: South Carolina
  • Posts: 54
  • Unit(s): 1197c SI
  • Software: 5.43
Re: Greg where do we stand on the 1197 issues with 2010 Patinum?
« Reply #4 on: May 13, 2010, 12:24:28 AM »
I am also having a number of issues with my 1197c SI and Navionics Platinum Plus card.  Is there a listing of the issues with corrections in the works?  Did the software update for the 898/998 correct the problems.   Are the issues only with the Hot Maps Platinum Plus or do they also include Marine charts?
ET

Offline Humminbird_Greg

  • Humminbird Helper
  • Humminbird Staff
  • *
  • Joined: Mar 2009
  • Location: Eufaula, AL.
  • Posts: 6546
  • I help because I can
    • Humminbird Web Site
Re: Greg where do we stand on the 1197 issues with 2010 Patinum?
« Reply #5 on: May 13, 2010, 02:43:53 PM »
I don’t have a list of issues and corrections but I’m sure our Engineers are using something like this.
I’m not sure if the 898/998 software update addressed all of these problems or not.
I have only heard about problems with the 2010 Platinum Plus memory cards and not the Marine Chats.  I’m guessing that they could also affect the Marine Charts as well.

Greg Walters at Humminbird
gwalters@johnsonoutdoors.com

Offline wcahoe

  • Newbie
  • *
  • Joined: Apr 2010
  • Location: Indiana
  • Posts: 7
  • Unit(s): 1197 c SI
  • Software: 4.75
Re: Greg where do we stand on the 1197 issues with 2010 Patinum?
« Reply #6 on: May 27, 2010, 01:44:05 PM »
Any news that you can share?  I heard that it should be ready about any day now.  Bill


Share me

Digg  Facebook  SlashDot  Delicious  Technorati  Twitter  Google  Yahoo

 

Related Topics

  Subject / Started by Replies Last post
1 Replies
13576 Views
Last post April 13, 2010, 08:40:02 AM
by sonar2000
6 Replies
5347 Views
Last post August 11, 2011, 10:39:30 AM
by Humminbird_Greg
3 Replies
3727 Views
Last post August 31, 2011, 02:11:48 PM
by ITGEEK
4 Replies
3896 Views
Last post September 28, 2011, 01:28:01 PM
by ITGEEK
10 Replies
6574 Views
Last post April 03, 2014, 01:10:46 PM
by ITGEEK
3 Replies
2753 Views
Last post May 05, 2014, 03:51:32 PM
by Humminbird_Greg
7 Replies
4882 Views
Last post April 04, 2015, 05:03:25 PM
by Bob B
0 Replies
2312 Views
Last post June 25, 2018, 11:24:59 PM
by Nemrod


SimplePortal 2.3.3 © 2008-2010, SimplePortal