Humminbird Side Imaging Forums

Side Imaging Forums => 1197c SI, 1198c SI & 1199ci HD SI => Topic started by: wcahoe on May 11, 2010, 08:20:31 AM

Title: Greg where do we stand on the 1197 issues with 2010 Patinum?
Post by: wcahoe on May 11, 2010, 08:20:31 AM
Greg - Do you have any idea when this will be resolved.  Navionics indicated that they have sent some info to Humminbird staff, and that they were unaware of the problem until I brought it to their attention several days ago.  I find that very hard to believe.  I know that this has to be a difficult problem or it would have been resolved by now.  But any info would be helpful - Thanks Bill
Title: Re: Greg where do we stand on the 1197 issues with 2010 Patinum?
Post by: Humminbird_Greg on May 11, 2010, 09:19:55 AM
I don't Bill.  I assumed that these would be the same changes that were already made to the 898/998 units and so we were just waiting on the next software release to get this corrected (I may be wrong about that).  Hopefully this will be soon but I have no for-sure date to pass on.

Title: Re: Greg where do we stand on the 1197 issues with 2010 Patinum?
Post by: wcahoe on May 11, 2010, 02:18:58 PM
Greg - Who can I call or e-mail about this issue?
Title: Re: Greg where do we stand on the 1197 issues with 2010 Patinum?
Post by: Humminbird_Greg on May 12, 2010, 12:55:33 PM
You can call or write the Humminbird Customer Resource Center folks but all they will be able to do is take the information Ė they will not be able to hurry the process along at all.

Title: Re: Greg where do we stand on the 1197 issues with 2010 Patinum?
Post by: ETnSC on May 13, 2010, 12:24:28 AM
I am also having a number of issues with my 1197c SI and Navionics Platinum Plus card.  Is there a listing of the issues with corrections in the works?  Did the software update for the 898/998 correct the problems.   Are the issues only with the Hot Maps Platinum Plus or do they also include Marine charts?
Title: Re: Greg where do we stand on the 1197 issues with 2010 Patinum?
Post by: Humminbird_Greg on May 13, 2010, 02:43:53 PM
I donít have a list of issues and corrections but Iím sure our Engineers are using something like this.
Iím not sure if the 898/998 software update addressed all of these problems or not.
I have only heard about problems with the 2010 Platinum Plus memory cards and not the Marine Chats.  Iím guessing that they could also affect the Marine Charts as well.

Title: Re: Greg where do we stand on the 1197 issues with 2010 Patinum?
Post by: wcahoe on May 27, 2010, 01:44:05 PM
Any news that you can share?  I heard that it should be ready about any day now.  Bill
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