Author Topic: 998 not working  (Read 5867 times)

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Offline SkeeterMatt

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998 not working
« on: October 16, 2011, 11:13:40 AM »
I re-wired everything and it fixed the power issue. my screen is still pixelated and the 2d doesn't work at all.
Where can I find old updates ? Would this be a good decision? I was thinking of loading an older update and the re-load the latest and greatest. This pixelation issue started after the last update.
thanks





Offline ITGEEK

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Re: 998 not working
« Reply #1 on: October 16, 2011, 11:23:50 AM »

Offline SkeeterMatt

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Re: 998 not working
« Reply #2 on: October 16, 2011, 11:53:08 AM »
thank you !
why would the unit work properly in demo mode but will not work in normal mode?

Offline sonar2000

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Re: 998 not working
« Reply #3 on: October 16, 2011, 12:14:03 PM »
different code......
Chuck

Offline SkeeterMatt

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Re: 998 not working
« Reply #4 on: October 16, 2011, 11:31:33 PM »
i installed an earlier update version but it didn't help. i restored defaults, is there any other way to reset the unit? i don't want to send it in but i may not have any choice. i read earlier that you can use the bootsrtap method. i held down the view key and then the power key but it didn't do anything.
« Last Edit: October 16, 2011, 11:35:36 PM by SkeeterMatt »

Offline stillbear

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Re: 998 not working
« Reply #5 on: October 17, 2011, 05:53:45 AM »
I re-wired everything and it fixed the power issue. my screen is still pixelated and the 2d doesn't work at all.
Where can I find old updates ? Would this be a good decision? I was thinking of loading an older update and the re-load the latest and greatest. This pixelation issue started after the last update.
thanks
Have you got a buddy to throw your head on see if it clears up you might have a transducer issue
this test will check both things,   Gary

Offline SkeeterMatt

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Re: 998 not working
« Reply #6 on: October 17, 2011, 10:23:27 AM »
no i don't....
would a bad y connector between the two tranducers keep the unit from powering on?

what about re-setting the unit with bootstrap method? How do you do this?

thanks
« Last Edit: October 17, 2011, 02:57:20 PM by SkeeterMatt »

Offline Humminbird_Greg

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Re: 998 not working
« Reply #7 on: October 17, 2011, 04:25:21 PM »
A bad transducer splitter Y-cable could cause bottom reading issues.  Try plugging in first one transducer than the other one (one at a time without the splitter cable) to see if it clears up.

There is no way to reset the unit other than the Restore Defaults menu, but I doubt that will help.  If you loaded an older version of software and it did not clear up, than I suggest you contact the Humminbird Customer Resource folks about sending your unit in for servicing.

Greg Walters at Humminbird
gwalters@johnsonoutdoors.com

Offline SkeeterMatt

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Re: 998 not working
« Reply #8 on: October 17, 2011, 05:58:08 PM »
thanks Greg.....I sent it in today. I hope it works, it's been frustrating trying to figure it out.

Offline Humminbird_Greg

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Re: 998 not working
« Reply #9 on: October 18, 2011, 04:32:14 PM »
FYI: The bootstrap mode is not available in the newer Linux based units like the 998c Si.

Greg Walters at Humminbird
gwalters@johnsonoutdoors.com

Offline SkeeterMatt

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Re: 998 not working
« Reply #10 on: October 18, 2011, 09:34:04 PM »
it would be nice to have such a feature available to units that are still under warranty. it would save a lot of money for your customers and also keep techs from diagnosing  common problems therefore saving hb and me money...

Offline sonar2000

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Re: 998 not working
« Reply #11 on: October 19, 2011, 10:12:11 AM »
+5......yes it would be nice to be able to "clean" a unit of corrupted and worthless information.  This should be available to even those out of warranty...
Chuck


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