Humminbird Side Imaging Forums

General => General Discussion => Topic started by: Bayou Basser on May 27, 2014, 11:29:33 AM

Title: Help With HumminbirdPC and Windows 7 Professional
Post by: Bayou Basser on May 27, 2014, 11:29:33 AM

Bought a new computer with Windows 7 Professional.  After setting it up and installing Office XP Professional I installed HumminbirdPC and everything worked fine.  About a week later I installed COMODO firewall and after the installation and reboot Windows did an update.  Ever since then I get "HumminbirdPC.exe has stopped working" message when I try to run it.  I've uninstalled HBPC and did a re-install several times with the same results.  I NEED HELP!!

Title: Re: Help With HumminbirdPC and Windows 7 Professional
Post by: ITGEEK on May 27, 2014, 01:16:27 PM

I would look through the 'COMODO' documentation and see if there
is anything about trusted applications.
There may be a 'COMODO' system file, where you can enter in application names that it does not recognize.

Although, I don't think that HumminbirdPC is a installed running application.
I think the operating system just loads it when needed, then clears it upon user exit.

Not sure.

Title: Re: Help With HumminbirdPC and Windows 7 Professional
Post by: Bayou Basser on May 27, 2014, 10:42:01 PM

Thanks ITGEEK.  One of my sons did some checking and found that its BITDEFENDER anti-virus that's causing the problem.  When its disabled HBPC will run, when its active it will not.  Has anyone run up against this problem?

Title: Re: Help With HumminbirdPC and Windows 7 Professional
Post by: ITGEEK on May 28, 2014, 10:27:38 AM

Bayou:
Here's a shot in the dark: Uninstall HumminbirdPC, and re-install with
BITDEFENDER running.

Title: Re: Help With HumminbirdPC and Windows 7 Professional
Post by: Bayou Basser on May 28, 2014, 10:32:33 AM

Thanks for the reply.  We have tried that with no success.  We are going to contact Bitdefender to see if they can give us a fix.

Thanks again.