Biggest problem us we have here in the backwater referred to as Australia in a massive price difference even with international models. I settled to buy in Australia paying $1275 for a 798cxi HDSI. This normally retails for $1500+ and has not dropped in price for over 12mths. I also received 2yrs warranty cover over the traditional one year.Yes, you're right. Such terrible service at exorbitant prices at times!
I was not prepared to pay $1500 when I could purchase an 898CXI for the same price from OS. The only difference would be that if the product failed I would have to return it to the US for repairs. Given the price difference I could have afforded to return the prodcut at least 2 times before I was out of pocket.
Fortunately I was able to purchase the unit at a 15% off sale :)
Wow, is that US dollars?And therein lays one problem. For the last few years the Aus dollar has been either on parity or as been the case for the last 18mths above by around 3-5cents to the US dollar. We (Aussies) don't expect this to be the norm in the long term but for the foreseeable future this is the reality of the situation. I have also been told by a major fishing equipment supplier who stated that it also more expensive to do business in Australia. Accountancy is not my business so I cannot make comment on the this statement only to add that surely that cost wouldn't be thousands? We also have a smaller customer base which I understand but also add that 90% of Australians live on the coastal fringes of Australia.
Chuck
Wow, is that US dollars?Yes. Retail prices in December 2012.
Chuck
I looked at the pdf and only one unit was international, a 858. I have heard about Canadian backdoors to US prices before, but never seen any real proof for it. Do you have any other links to Canadian vendors with international units?
Rickard
Hello AllBut in spite of this you still with this brand. It seems that the changes will not be this outrage. Sad to read this.:(
Happy new year.
I had the same bad service from Hummingbird Denmark.
It took me almost 3 months to get information about the repair of my 797, they told that the unit was sent to the U.S., I doubt it.
Greetings
Kim C
When my first unit passed away (due to water ingress and internal thunder storm...) a new unit arrived after about four weeks. I was told there could be a delay because they changed vendor at that time. This extra delay was a week long so I didn't feel that disappointed with how my case was handled. I think they sent for a new unit from the US as soon they found out it was damaged beyond repair.Service center should be able to repair appliances or have an exchange fund for replacement. In other words, the user does not even have to wait a few weeks for a solution to your problem. This happens in normal service center. But unfortunately not in the service center of the Humminbird in Europe.
Rickard