Author Topic: Big trouble registering a 1199 on Humminbird web site!!!  (Read 4314 times)

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BrazosRiverTom

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Big trouble registering a 1199 on Humminbird web site!!!
« on: October 16, 2015, 08:45:13 PM »
Spent most of the day getting nowhere trying to register an 1199 on Humminbird web site. I was
trying to do it for a friend who is not into computers.  Of course it did not work. I had all his info, put it all
in on his computer, then hit enter and it tried to load for 10 mins.  Then I tried to reenter the info and it
kept saying email already registered (would not accept the password kept returning to the registration area of
the password).  I tried many times to enter to the profile area. All it would do is try to
load the page and never did.  Finally I decided to try to enter thru my computer and same thing.  Then I told
it I forgot the password and it sent a new one to my friend and he forwarded it to me. And once again it would
never load past the registration page.  Can I call Humminbird (hard for me to do as I am very hard of hearing)
and have them totally delete that account, so I can go back and try from scratch?  Does it hurt anything to have
an exclamation point in the password. Also everytime I click on the Contact Us tab that page never loaded
either.  Any help appreciated.


Offline rnvinc

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Re: Big trouble registering a 1199 on Humminbird web site!!!
« Reply #1 on: October 16, 2015, 09:36:56 PM »
Sometimes the browser used can cause ugly issues with registration ...

Call HB ... They will get it straightened out ...

Tell them up front of your hearing challenge and they will be receptive for you ...

1-800-633-1468

Rickie

Offline Bob B

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Re: Big trouble registering a 1199 on Humminbird web site!!!
« Reply #2 on: October 17, 2015, 08:03:55 PM »
If you are using Internet Explorer .... give Google Chrome a try.
**Looking for the one that makes it all worthwhile**

BrazosRiverTom

  • Guest
Re: Big trouble registering a 1199 on Humminbird web site!!!
« Reply #3 on: October 17, 2015, 08:58:40 PM »
Thanks Ricki and Bob. I will call Humminbird at a later date. My friend took his computer to his nephew to redo it from scratch as the computer itself was having issues too. When he gets it back then I will call HB and see if we can get it straightened out.  Appreciate the help.

BrazosRiverTom

  • Guest
Re: Big trouble registering a 1199 on Humminbird web site!!!
« Reply #4 on: October 22, 2015, 11:57:28 AM »
Followup:  Called Humminbird on Monday, after working with the representative for a few mins, she finally just registered the unit for me. What is strange is just as soon as she put the unit's information into the system, immediately afterwards I was able to log in. Yea.  However I could not get to the Profile page either on my registration or his. I was able to download the PCHumminbird on his unit no problem.  Thanks again for the help.

Offline Bob B

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Re: Big trouble registering a 1199 on Humminbird web site!!!
« Reply #5 on: October 22, 2015, 12:03:12 PM »
Glad you got it resolved ..... I have been less than thrilled with the web site since they "updated" it a while back.
**Looking for the one that makes it all worthwhile**


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