Author Topic: Presets and Waypoints disappeared  (Read 7314 times)

0 Members and 1 Guest are viewing this topic.

Offline brbassfan

  • Newbie
  • *
  • Joined: Sep 2013
  • Location: Baton Rouge, Louisiana
  • Posts: 4
  • Unit(s): Humminbird 798ci HD si
Presets and Waypoints disappeared
« on: September 25, 2013, 08:29:26 PM »
Hello, I got in my boat on Sunday and turned on my Humminbird 798ci HD si and all of my presets and waypoints were gone. I also didn't have a SD card in the unit. Have you heard of anyone ever experiencing this. Any assistance would be appreciated. Thank you.


Offline Humminbird_Greg

  • Humminbird Helper
  • Humminbird Staff
  • *
  • Joined: Mar 2009
  • Location: Eufaula, AL.
  • Posts: 6546
  • I help because I can
    • Humminbird Web Site
Re: Presets and Waypoints disappeared
« Reply #1 on: September 26, 2013, 10:35:22 AM »
Welcome to the Humminbird Side Imaging Forums brbassfan.

Give us a little more information here:
Was this the first time you used the unit?
If not, did you mark any waypoints in the unit and change the presets while actually using the 798 on the water?
Did you recently update the software in your 798ci HD Si unit?
Could you have accidentally deleted the waypoints by using the Erase function or the Format Nav Directories menus?
Greg Walters at Humminbird
gwalters@johnsonoutdoors.com

Offline brbassfan

  • Newbie
  • *
  • Joined: Sep 2013
  • Location: Baton Rouge, Louisiana
  • Posts: 4
  • Unit(s): Humminbird 798ci HD si
Re: Presets and Waypoints disappeared
« Reply #2 on: September 26, 2013, 11:04:30 AM »
Was this the first time you used the unit? No

If not, did you mark any waypoints in the unit and change the presets while actually using the 798 on the water? No

Did you recently update the software in your 798ci HD Si unit? No

Could you have accidentally deleted the waypoints by using the Erase function or the Format Nav Directories menus? No

Offline Humminbird_Greg

  • Humminbird Helper
  • Humminbird Staff
  • *
  • Joined: Mar 2009
  • Location: Eufaula, AL.
  • Posts: 6546
  • I help because I can
    • Humminbird Web Site
Re: Presets and Waypoints disappeared
« Reply #3 on: September 26, 2013, 12:59:33 PM »
So where were you using the unit when you marked the waypoints and set the presets?
Do you remember if this was with the unit running in the normal operating mode or was this with the unit in the Simulator mode?
Greg Walters at Humminbird
gwalters@johnsonoutdoors.com

Offline brbassfan

  • Newbie
  • *
  • Joined: Sep 2013
  • Location: Baton Rouge, Louisiana
  • Posts: 4
  • Unit(s): Humminbird 798ci HD si
Re: Presets and Waypoints disappeared
« Reply #4 on: September 26, 2013, 02:43:57 PM »
So where were you using the unit when you marked the waypoints and set the presets? On the water. I only mark when I catch or find fish.

Do you remember if this was with the unit running in the normal operating mode or was this with the unit in the Simulator mode? normal operating mode

Offline Humminbird_Greg

  • Humminbird Helper
  • Humminbird Staff
  • *
  • Joined: Mar 2009
  • Location: Eufaula, AL.
  • Posts: 6546
  • I help because I can
    • Humminbird Web Site
Re: Presets and Waypoints disappeared
« Reply #5 on: September 26, 2013, 04:23:39 PM »
Okay, so you did set these while normally using the unit.
I don’t know what is going on than, maybe the memory device for these has failed.  If so it should still not remember any settings or waypoints.  Test it again and if it still will not remember settings and waypoints you will need to call the Humminbird Customer resource folks to get it sent in to be tested and serviced.
Greg Walters at Humminbird
gwalters@johnsonoutdoors.com

Offline brbassfan

  • Newbie
  • *
  • Joined: Sep 2013
  • Location: Baton Rouge, Louisiana
  • Posts: 4
  • Unit(s): Humminbird 798ci HD si
Re: Presets and Waypoints disappeared
« Reply #6 on: September 26, 2013, 05:24:12 PM »
I'll call Friday. Thank you.


Share me

Digg  Facebook  SlashDot  Delicious  Technorati  Twitter  Google  Yahoo

 

Related Topics

  Subject / Started by Replies Last post
2 Replies
8572 Views
Last post May 20, 2009, 03:15:58 PM
by inshorecatch
1 Replies
5440 Views
Last post September 21, 2009, 01:11:10 PM
by Humminbird_Greg
1 Replies
6813 Views
Last post April 04, 2010, 07:31:41 AM
by Jolly Roger
7 Replies
5260 Views
Last post August 04, 2010, 01:50:47 PM
by The Country Toad
8 Replies
6402 Views
Last post November 19, 2012, 12:33:07 PM
by Humminbird_Greg
2 Replies
2911 Views
Last post April 17, 2013, 02:58:36 PM
by Humminbird_Greg
12 Replies
22783 Views
Last post August 05, 2015, 03:48:36 PM
by HBirdDeborahCRC
2 Replies
1582 Views
Last post June 27, 2023, 05:31:13 AM
by Papa D


SimplePortal 2.3.3 © 2008-2010, SimplePortal