Author Topic: no gps connection  (Read 4176 times)

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Offline crappie1

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  • Location: kentucky lake, tn
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no gps connection
« on: October 07, 2010, 09:49:12 AM »
I have a 798cisi unit and the gps keeps going out.  I have talked to humminbird and sent the unit back to them twice to be fixed.  Somedays it works fine and others it won't turn on.  It works for short periods of time and then it says no gps connection and won't pull up the gps mapping screen even though everything else works fine.  Can anybody help???


Offline RzorbackAngler

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Re: no gps connection
« Reply #1 on: October 07, 2010, 01:11:43 PM »
I have found that bending the plug-in connectors slightly seems to help.

Offline crappie1

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Re: no gps connection
« Reply #2 on: October 07, 2010, 05:45:43 PM »
thanks

Offline Humminbird_Greg

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Re: no gps connection
« Reply #3 on: October 08, 2010, 05:34:42 PM »
Crappie1,
Is that a 798ci Si model unit (as in an internal GPS)?
If so, call the Humminbird Customer Resource folks and tell them you want it fixed this time.  See if they will replace the whole unit since it has been back to the shop more than once.
You don’t have it mounted under anything that would block the signals from the satellites do you?

Greg Walters at Humminbird
gwalters@johnsonoutdoors.com

Offline crappie1

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  • Location: kentucky lake, tn
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Re: no gps connection
« Reply #4 on: October 10, 2010, 10:29:18 PM »
Thanks ...   I did talk to humminbird  firiday and they are sending me a external antenna for it  and said it should override the internal and correct my problem,  hopefully  it will.


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