Author Topic: Helix 9 down imaging not working, but side imaging & 2D works  (Read 1494 times)

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Offline Tr-196

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  • Joined: Apr 2014
  • Location: Ohio
  • Posts: 13
  • Unit(s): 998csi, 898csi
  • Accessories: Interlink
I have my helix 9 transducer on my ultrex. Yesterday my down imaging quit working, but my side imaging and 2D still worked. I turned the unit off and power it back on then it started to work. After a little while, it went back to working when I would use the trolling motor.


Offline rnvinc

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  • Joined: Nov 2009
  • Location: Western KY
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  • Unit(s): 1197c SI Combo, Onix 8ci SI Combo
  • Software: Dependent on whim
  • Accessories: AS GRHA, AS GPS HS, LowBird LSS 1 & 2
Re: Helix 9 down imaging not working, but side imaging & 2D works
« Reply #1 on: May 29, 2018, 09:39:20 AM »
Is this HELIX 9 SI Gen1 or HELIX CHIRP MEGA SI G2N  ...??

Rickie

Offline Tr-196

  • Newbie
  • *
  • Joined: Apr 2014
  • Location: Ohio
  • Posts: 13
  • Unit(s): 998csi, 898csi
  • Accessories: Interlink
Re: Helix 9 down imaging not working, but side imaging & 2D works
« Reply #2 on: May 29, 2018, 11:20:47 AM »
Mega SI/DI G2N

Offline rnvinc

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  • Joined: Nov 2009
  • Location: Western KY
  • Posts: 3520
  • Unit(s): 1197c SI Combo, Onix 8ci SI Combo
  • Software: Dependent on whim
  • Accessories: AS GRHA, AS GPS HS, LowBird LSS 1 & 2
Re: Helix 9 down imaging not working, but side imaging & 2D works
« Reply #3 on: May 30, 2018, 08:11:04 AM »
Try Restore Defaults under the Setup tab  ...

If that doesn't work - the xducer may be failing and time to call HB  ...

1-800-633-1468

Rickie


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