Author Topic: Follow the Contour not working anymore  (Read 381 times)

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Offline BvdH

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  • Joined: Oct 2022
  • Location: Netherlands
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  • Unit(s): Helix 9 MSI+ GPS G3N, Helix 7 MDI GPS G3
  • Software: v2.760
  • Accessories: HB GPS + HS
Follow the Contour not working anymore
« on: October 26, 2022, 01:33:55 PM »
Hi gents,

Pretty new here, having a burning question on my Helix 9 MSI+. Especially on the Follow the Contour function in combination with AutoChart Live maps (on a Zeroline SD card) and my MinnKota Terrova 80lbs with iPilot Link (with latest software). Here’s what happened.

A few weeks ago I updated my Helix to v2.750. Since then, Follow the Contour was not showing up any more in my GO TO menu. So I contacted HB Support, and they didn’t had an answer for me. Except bringing my unit to a local dealer. Didn’t do that since I was pretty sure that it was a software related issue. Then I noticed the newer v2.760 version, where I found “Fixed an issue where Follow the Contour would not work correctly with AutoChart Live Contours” in the release notes. Did the upgrade, and FtC was back working again. All good so far, and I really used it for quite a few weeks.

Then I took my unit to the local dealer since one of the SD-card slots wasn’t working any more. The locking mechanism was broken, so when I put in a card it was spitted out immediately by the unit. So I unplugged my unit it and took it to the dealer. The dealer would replace the SD-card slot, but in the end he replaced the whole front, including screen and keypad. But, it all worked. Until I was back on the water again, testing my unit and SD-cards (1. Navionics chart and 2. Zeroline SD card for ACL). I discovered that FtC wasn’t working any more on my ACL map. Did a factory reset on the water but didn’t help me out. Still v2.760 was on my unit, Motor Navigation was On, all navigation was cancelled, prop was on, ACL chart was displayed, selected contour was within ¼ mile, all stuff was succesfully connected (Accessory Test). The GO TO menu showed everything, except Follow the Contour. And the only change compared to when it was still working is the replacement of the front of the unit.

Any suggestions what could have caused this a/o how to fix it? Thanks in advance!

Offline rnvinc

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Re: Follow the Contour not working anymore
« Reply #1 on: October 26, 2022, 08:12:12 PM »
Sometimes a corrupt waypoint can cause very weird gremlins.  ...

You might think about exporting your Nav data to an SD Card and verify in Humminbird PC  ... look for odd dates or odd latitude/longitude values  ...

Then Format Nav Directories under the Setup tab  ... and test unit function  ...


Offline BvdH

  • Newbie
  • *
  • Joined: Oct 2022
  • Location: Netherlands
  • Posts: 2
  • Unit(s): Helix 9 MSI+ GPS G3N, Helix 7 MDI GPS G3
  • Software: v2.760
  • Accessories: HB GPS + HS
Re: Follow the Contour not working anymore
« Reply #2 on: November 05, 2022, 01:25:43 PM »
After lots of contact with dealer and Humminbird, I finally 'fixed' it myselves today. Apparantly there's a bug in software version 2.760. Autochart Live on top of a Navionics map hides the FtC option in the GoTo menu for some reason. When basemap or auto is selected as map source, it's working fine. Will feed it back to HB next week. Thanks for your help.

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