Author Topic: Green Pixel on Screen  (Read 3734 times)

0 Members and 1 Guest are viewing this topic.

Offline kek1965

  • Newbie
  • *
  • Joined: Feb 2010
  • Location: Beaver Dam, KY
  • Posts: 9
  • Unit(s): 997c
  • Software: 4.750
Green Pixel on Screen
« on: July 12, 2010, 11:44:10 AM »
Hello, Just installed my 998c on my boat. There is a single green pixel on the screen at all times. I am also getting a weak signal on the right side imaging. The left looks perfect but the right not so good. The head unit has 5 hours of use and Humminbird's phone number does not work this morning.

Thanks,
Eric
SOCIALISM: Tax dollars at work for those who DON'T....Vote Republican


Offline RGecy

  • Administrator
  • *
  • Joined: Mar 2009
  • Location: Beaufort, SC
  • Posts: 1981
    • SideImagingSoft.com
  • Unit(s): 1197c SI, 997c SI & 785c2
  • Software: 4.950 & 4.510
  • Accessories: Interlink & GRHA
Re: Green Pixel on Screen
« Reply #1 on: July 12, 2010, 11:58:30 AM »
Eric,

Sounds like you have a pixel that dropped out on the screen.  Humminbird will certainly take care of it! 

Can you post a snapshot of what you are seeing on the weak signal? 

As for the phone issue, I just tried the CS number and it was fine. 1-800-633-1468

Good Luck,

Robert
Humminbird Guru and Forum Administrator

Wayne P.

  • Guest
Re: Green Pixel on Screen
« Reply #2 on: July 12, 2010, 12:22:36 PM »
I had the single pixel failure (blue dot) on a new screen replacement and it was repaired by HB.
I took a photo of the screen showing the dot on a blank screen ( transducer disconnected and not in sumulator mode-2d view) and sent it along with the unit for repair. I did the photo out of focus so the dot would be obvious.

Offline kek1965

  • Newbie
  • *
  • Joined: Feb 2010
  • Location: Beaver Dam, KY
  • Posts: 9
  • Unit(s): 997c
  • Software: 4.750
Re: Green Pixel on Screen
« Reply #3 on: July 12, 2010, 01:44:17 PM »
Finally got Humminbird on the phone. Man they need some new music. I'm shipping my unit out ASAP. They said they would go through the unit completely. Wayne, my screen looks exactly like yours only i have a green pixel. Robert, i will try to figure out screen shots when i get the unit back. Hopefully it will works as it should when it is returned. I hope so, this is my 4th head unit, Humminbird has played with this thing more than i have >:(. Maybe i should have just rented one from them.  ;)

Eric
SOCIALISM: Tax dollars at work for those who DON'T....Vote Republican


Share me

Digg  Facebook  SlashDot  Delicious  Technorati  Twitter  Google  Yahoo

 

Related Topics

  Subject / Started by Replies Last post
1 Replies
3777 Views
Last post February 07, 2011, 08:58:33 AM
by RGecy
3 Replies
3703 Views
Last post April 30, 2011, 10:57:34 AM
by Sodaksam
4 Replies
3486 Views
Last post July 26, 2013, 02:19:53 PM
by Gattlin
3 Replies
3240 Views
Last post May 27, 2014, 01:51:52 PM
by Humminbird_Greg
3 Replies
4617 Views
Last post July 08, 2014, 07:46:02 PM
by sfw1960
7 Replies
6181 Views
Last post August 12, 2014, 01:30:19 PM
by Humminbird_Greg
1 Replies
2892 Views
Last post April 08, 2015, 05:19:25 PM
by gimez
4 Replies
4061 Views
Last post July 13, 2018, 11:45:05 PM
by Sawyer


anything
SimplePortal 2.3.3 © 2008-2010, SimplePortal