I don’t know who runs the Canadian site. See if ther is a way to contact them from that web site about it (I don’t know that I can access it from within the U.S.). There may still be some web site issues that they are working through.
As far as not being able to sell them in Canada; I don’t know what is going on there. It may be that they do not carry them. You may want to call the Canadian dealer(s) and ask for a special order for one.