Author Topic: Help can't get Chartselect maps to show?  (Read 380 times)

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Offline mperdue

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  • Joined: Mar 2015
  • location: Kansas City
  • Posts: 3
  • Unit(s): HELIX 10 CHIRP SI GPS G2N
  • Software: 1.46
Help can't get Chartselect maps to show?
« on: July 04, 2017, 01:41:19 PM »
I have a Helix 10 GN2 ver1.4 software and encrypted  2GB card with chart select map loaded on it.  But when I insert it into the Helix and go to HB Charts Tab I don't have the option "Overlay Options"?  I'm I missing something? Same 2GB card has all my waypoints, and I also have a lakemaster card in the other slot.  I tried removing the lakemaster card and only the 2GB card and still nothing.
2017 Z19
HELIX 10 CHIRP SI GPS G2N


Offline mperdue

  • Newbie
  • *
  • Joined: Mar 2015
  • location: Kansas City
  • Posts: 3
  • Unit(s): HELIX 10 CHIRP SI GPS G2N
  • Software: 1.46
Re: Help can't get Chartselect maps to show?
« Reply #1 on: July 06, 2017, 03:56:39 PM »
Please help... Installed v1.46 today and still don't have the menus for the chartselect maps
2017 Z19
HELIX 10 CHIRP SI GPS G2N

Offline rnvinc

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  • Joined: Nov 2009
  • location: Western KY
  • Posts: 3127
  • Unit(s): 1197c SI Combo, Onix 8ci SI Combo
  • Software: Dependent on whim
  • Accessories: AS GRHA, AS GPS HS, LowBird LSS 1 & 2
Re: Help can't get Chartselect maps to show?
« Reply #2 on: July 06, 2017, 09:36:02 PM »
The one ChartSelect map I have loads automatically but I don't have any overlay purchases with it so I can't check mine for help with your issue  ...

HB should be able to help  ...

1-800-633-1468

If you get an answer from HB - please add that info here so others with the same question may be directed to this thread  ...

Rickie

Offline mperdue

  • Newbie
  • *
  • Joined: Mar 2015
  • location: Kansas City
  • Posts: 3
  • Unit(s): HELIX 10 CHIRP SI GPS G2N
  • Software: 1.46
Re: Help can't get Chartselect maps to show?
« Reply #3 on: July 07, 2017, 10:48:00 AM »
I have tried to call HB twice earlier this week.  On Wed it was a busy signal, yesterday was on hold for 45min and just now they are closed for two hours till 1:30pm.  They're hours are BS, 8-4:30pm?  Blue collar customers have to call them on our lunch time and get stuck on hold the entire time.  I would also be impossible for me to talk to them in front of the unit that is at my house without taking a day off. >:D
2017 Z19
HELIX 10 CHIRP SI GPS G2N

Offline rnvinc

  • Hero Member
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  • Joined: Nov 2009
  • location: Western KY
  • Posts: 3127
  • Unit(s): 1197c SI Combo, Onix 8ci SI Combo
  • Software: Dependent on whim
  • Accessories: AS GRHA, AS GPS HS, LowBird LSS 1 & 2
Re: Help can't get Chartselect maps to show?
« Reply #4 on: July 07, 2017, 09:00:00 PM »
You might also post your question in the Humminbird forum over at Bass Boat Central  ...

Some of those guys may have overlay purchases on Chart Select  ...

Rickie


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