Author Topic: Helix 10  (Read 2388 times)

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Offline rivertom2

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Helix 10
« on: August 15, 2017, 09:15:42 PM »
Helix 10 not loading Navionics chart screen goes blank


Offline rnvinc

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Re: Helix 10
« Reply #1 on: August 15, 2017, 09:18:26 PM »
Remove the map card and Restore Defaults   ...

Then test  ...

Is the base map loading or are the Nav screens not even present at all  ... ??

Rickie

Offline rivertom2

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  • Location: rogers Ar
  • Posts: 3
  • Unit(s): Helix 10 SIMega, 858
Re: Helix 10
« Reply #2 on: August 15, 2017, 09:26:18 PM »
I did that just now no change really frustrated Could you call me ready to put in trash
4796578772 Tom Robertson

Offline rnvinc

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  • Software: Dependent on whim
  • Accessories: AS GRHA, MEGA 360, LowBird LSS 1 & 2
Re: Helix 10
« Reply #3 on: August 16, 2017, 09:35:14 PM »
As no one has popped in to offer advice - it seems no one here has had your specific issue (neither has anyone at the BBC forums seems to have seen your specific issue) ...

So  ... There's 2 lines of possible cause and help here  ...

If there's a Humminbird head unit issue - Humminbird customer service can help  ...
1-800-633-1468

If there's a Navionics card issue - Navionics customer service can help  ...
https://www.navionics.com/usa/support/contact-us/

Rickie
« Last Edit: August 16, 2017, 09:38:22 PM by rnvinc »


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