Author Topic: Helix 5 GPS G2 Sonar Menu Tab problem  (Read 698 times)

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Offline wolfgrw

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Helix 5 GPS G2 Sonar Menu Tab problem
« on: May 20, 2017, 08:55:24 AM »
Good morning.
I have a problem with this unit. The sonar menu tab is not available in the menus when I press menu button twice. I've been told that there's a procedure to activate it but can only tell me on Monday. Do you know what this procedure is?
I have a transducer XNT 9 20 T installed on the boat and connected to the correct socket on the unit.
Thx in advance!


Offline rnvinc

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Re: Helix 5 GPS G2 Sonar Menu Tab problem
« Reply #1 on: May 21, 2017, 05:47:08 AM »
After the unit has booted up - check to make sure Sonar is enabled by pressing the Power button 1 short press  ...

The Sonar tab will not be available (in Normal operation mode) if the Sonar is not active  ...

Rickie
« Last Edit: May 21, 2017, 05:50:36 AM by rnvinc »

Offline wolfgrw

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Re: Helix 5 GPS G2 Sonar Menu Tab problem
« Reply #2 on: May 21, 2017, 07:39:35 AM »
Hi!
Thx for answering.
I've tried that. No sonar option appears when I press the power button briefly. There's no reference to  sonar in any menu or option...
Best regards!

Offline rnvinc

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Re: Helix 5 GPS G2 Sonar Menu Tab problem
« Reply #3 on: May 22, 2017, 08:05:34 PM »
Try this  ...:

*Power on the unit  ...
*Press the Menu button when the HB splash screen shows  ...
*Select Simulator from the choices in the white popup screen  ...
*Press Menu twice to get into the Main Menu System  ...
*Cursor over to the Sonar tab  ...
*Cursor down to "Sonar"  ...
*Cursor left (or right) to turn Sonar on  ...
*Power down the unit by holding the power button until it shuts down  ...
*Power on the unit  ...
*Press the Menu button when the HB splash screen shows  ...
*Select Normal from the choices in the white popup screen  ...

Does the unit now have Sonar screens  ...??

Rickie
« Last Edit: May 22, 2017, 08:07:02 PM by rnvinc »

Offline wolfgrw

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Re: Helix 5 GPS G2 Sonar Menu Tab problem
« Reply #4 on: May 23, 2017, 04:11:38 AM »
Sad news unfortunately. Talked to the seller yesterday. It seems that humminbirg stopped having the sonar menu in these units available, since december. I'm trying to trade it for another unit.
Anyway i will try what you say.
Thx

Best regards.

Offline rnvinc

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Re: Helix 5 GPS G2 Sonar Menu Tab problem
« Reply #5 on: May 24, 2017, 06:30:38 PM »
Something is amiss in the sellers information  ...

The only unit that does not have Sonar is the HELIX 5 GPS G2  ...which is a GPS/Chart plotter only  ...
http://www.humminbird.com/Products/HELIX-5-GPS-G2/

What does the serial tag on the back of the head unit say the unit model is  ...??

Rickie

Offline wolfgrw

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Re: Helix 5 GPS G2 Sonar Menu Tab problem
« Reply #6 on: May 25, 2017, 03:45:08 AM »
That's the one I have.. Humminbird have contacted me and confirmed that this unit doesn't have sonar.
But it was sold to me has having sonar..
Thx for the response.
Best regards

Offline rnvinc

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Re: Helix 5 GPS G2 Sonar Menu Tab problem
« Reply #7 on: May 25, 2017, 05:05:36 PM »
That's the one I have.. Humminbird have contacted me and confirmed that this unit doesn't have sonar.
But it was sold to me has having sonar..
Thx for the response.
Best regards

This sounds like you may need to contact the seller for the mis-information you were given  ...

Rickie

Offline wolfgrw

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Re: Helix 5 GPS G2 Sonar Menu Tab problem
« Reply #8 on: May 25, 2017, 05:16:21 PM »
Yeah. Sent a e-mail to humminbird already and I am talking to the seller tomorrow!
Regards!


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