Author Topic: Helix 7 di g2n problems  (Read 311 times)

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Offline redfish328

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  • Joined: Jun 2013
  • location: tucson
  • Posts: 3
  • Unit(s): 598 HD SI
Helix 7 di g2n problems
« on: April 08, 2017, 08:27:50 PM »
My brand new Helix 7 di g2n stopped working after the first hour.  I press the power button and I hear a clicking aound but will not power up. Help!!!


Offline rnvinc

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  • Accessories: AS GRHA, AS GPS HS, LowBird LSS 1 & 2
Re: Helix 7 di g2n problems
« Reply #1 on: April 09, 2017, 06:26:55 AM »
Is the unit wired directly to the battery with a dedicated wire size sufficient for carrying the amperage needed ... or wired into the boat wiring harness ...??

Rickie

Offline redfish328

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  • Joined: Jun 2013
  • location: tucson
  • Posts: 3
  • Unit(s): 598 HD SI
Re: Helix 7 di g2n problems
« Reply #2 on: April 09, 2017, 08:00:13 AM »
I'm hooked direct to batt. I removed the helix and conected my old 598di and turned on right away on sane conection.

Offline rnvinc

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  • Joined: Nov 2009
  • location: Western KY
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  • Unit(s): 1197c SI Combo, Onix 8ci SI Combo
  • Software: Dependent on whim
  • Accessories: AS GRHA, AS GPS HS, LowBird LSS 1 & 2
Re: Helix 7 di g2n problems
« Reply #3 on: April 09, 2017, 04:55:05 PM »
I think you will need to call HB ... Sounds like it may need a visit to Eufaula ...

1-800-633-1468

Rickie


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