Author Topic: Helix 9 Bluetooth Text  (Read 4602 times)

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Offline Togue Troller

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  • Joined: Jun 2014
  • Location: Maine
  • Posts: 5
  • Unit(s): Helix 9 MDI G4N, Helix 8 Chirp G4N
  • Software: All are 2.89
  • Accessories: Interlink-Cannon Downrigger, Minn Kota T
Helix 9 Bluetooth Text
« on: June 04, 2018, 11:41:10 AM »
I have a new Helix 9 Chirp Mega DI GPS G2N (410500-1), my phone is an Android that is using Textra as a messaging app.. The phone is paired with the Helix 9 and indicates that the phone had a call when a call comes in. The messaging icon within the readout box is grayed out and does not show any indications of incoming text when a text comes in. My phone will show text notifications when a text comes in, but I can not seem to determine why a text notification does not show on the Helix 9.  I contacted HB and they said that notification needs to be "turned on", which it is.
Any help or guidance would be greatly appreciated.
Thanks
Al


Offline rnvinc

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  • Joined: Nov 2009
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  • Accessories: AS GRHA, MEGA 360, LowBird LSS 1 & 2
Re: Helix 9 Bluetooth Text
« Reply #1 on: June 05, 2018, 09:46:13 PM »
If no one pops in with info - HB will be able to help  ...

1-800-633-1468

Rickie

Offline Togue Troller

  • Newbie
  • *
  • Joined: Jun 2014
  • Location: Maine
  • Posts: 5
  • Unit(s): Helix 9 MDI G4N, Helix 8 Chirp G4N
  • Software: All are 2.89
  • Accessories: Interlink-Cannon Downrigger, Minn Kota T
Re: Helix 9 Bluetooth Text
« Reply #2 on: June 06, 2018, 07:02:51 AM »
I requested help from HB, their reply was to turn on notifications on my phone, which were already turned on. The phone shows a text notification light and does a text msg. buzz.
Thanks for the reply.
Al

Offline rnvinc

  • Hero Member
  • *****
  • Joined: Nov 2009
  • Location: Western KY
  • Posts: 4329
  • Unit(s): 1197c SI Combo, SOLIX G2 MSI
  • Software: Dependent on whim
  • Accessories: AS GRHA, MEGA 360, LowBird LSS 1 & 2
Re: Helix 9 Bluetooth Text
« Reply #3 on: June 06, 2018, 08:46:17 PM »
You might join and ask here  ...

http://www.bbcboards.net/forumdisplay.php?f=133

Rickie

Offline Togue Troller

  • Newbie
  • *
  • Joined: Jun 2014
  • Location: Maine
  • Posts: 5
  • Unit(s): Helix 9 MDI G4N, Helix 8 Chirp G4N
  • Software: All are 2.89
  • Accessories: Interlink-Cannon Downrigger, Minn Kota T
Re: Helix 9 Bluetooth Text
« Reply #4 on: July 14, 2018, 08:10:26 AM »
Problem solved, got a new phone and everything works fine now.
Al


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